One of the most frequently discussed topics in business today is artificial intelligence (AI) — it’s also arguably one of the most critical technologies driving the Fourth Industrial Revolution. AI, by the simplest definition, is the simulation of human intelligence processes by machines. These machines learn through attainment of information and applying rules, reason by using the rules to reach conclusions, and applying correction to the rules for better predictions. This is very powerful when you think about our current use of AI in the financial sector for algorithmic financial trading strategies, predictive patient monitoring in the medical industry or vehicular and object detection for autonomous driving vehicles.
https://www.salesforce.com/blog/2018/01/using-ai-to-fuel-customer-success.html
