I dropped your bar a visit. Unfortunately, it's closed. Sad.
Yours is a global exchange. Perhaps you might want to reconsider having limited business hours. All top crypto exchanges are open 24/7 unless there's a scheduled maintenance or some unforeseen incidents. Otherwise, anybody across the globe can access their services anytime. How can you compete with your current design?
2. You can't say your service is an automatic exchange, yet you also say this;
Working hours from 09:00 to 20:00 UTC or until the last client!
Come on!
Also, their "technical support works from 10:00 to 21:00 Moscow time. No breaks or days off."
