bit-z exchange withdraw problem pls help

[akirafes]

BitZExchange  is asking me ''Please enter the address tag'' after I enter the withdraw adress while I try to withdraw my funds BTX what is a adress tag? and how can I find it? it dont let me to bypass   it and asks me 10 digit number I try to reach help. But they asnwered me in chinese
您的请求（8797）已更新。要添加另外的评论，请回复此电邮。 So I can not withdraw my Money pls if you know what is a btx adress tag and how can I find it pls help.

[panjay]

are you already reaching out via telegram?
you can find their's social media account at their site or simply click this https://t.me/bitzEN

The bit-z mod is active over there.

[Tendou_Karen]

BitZExchange  is asking me ''Please enter the address tag'' after I enter the withdraw adress while I try to withdraw my funds BTX what is a adress tag? and how can I find it? it dont let me to bypass   it and asks me 10 digit number I try to reach help. But they asnwered me in chinese
您的请求（8797）已更新。要添加另外的评论，请回复此电邮。 So I can not withdraw my Money pls if you know what is a btx adress tag and how can I find it pls help.

Hello there. Let me answer your question ^^
You can fill anything you want for the Address Tag, it's just tag for giving name to your wallet address. So it's doesn't really matter what you want to fill right there.

[Animenjero]

İyi akşamlar bitz de withdraw yapmak için adresi giriyorum fakat yasal para birimi adresi girin hatası alıyorum yardımcı olurmusunuz?

[lutcor]

And you tried to write in support? What they're saying? If you think that support will not help you, then maybe you just need to forget about that money, for the first time I've heard about this exchange. For the future it is better to use exchanges that have public recognition.