You should have posted your experience in their
Main Thread rather than making a new thread. It's much better to close/lock this[1] and continue the conversation there. For sure tradesatoshi users, especially those who are following the main thread will reply if they have the same experience. Also, you can see other users' concerns too. I saw one complaining that his account was blocked.
Btw, it's been a while since I used the site and pull out my coins. Support is my issue that's why I ended up with that decision
[1] In your thread, scroll down up to the bottom and you'll see the
lock topic button in the lower left
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2F0CwV6RB.png&t=663&c=AvBfwSvc2obOYw)