are my coins lost?

[cryptolaxy]

Hi, i'm here again. i created a transaction on alfacashiers. i sent 31btc in exchange for perfect money. the confirmation took more than two hours and now my order has been cancelled. does that mean my coins are lost ? what can i do?

[faiza1990]

Hi, i'm here again. i created a transaction on alfacashiers. i sent 31btc in exchange for perfect money. the confirmation took more than two hours and now my order has been cancelled. does that mean my coins are lost ? what can i do?

you must contact to support team and they must solve this problem I hope your coins not lost you can take back them