EBIT E10 Blown Fuse

[gdottori]

Hi
I have some new E10 Ebit with the fuse burned at the 240 Volt input.
The current input is OK at 240 volts constant
The technical service told me to do a short circuit test and send me the replacement fuses.
It looks like a design problem and not a one-time fault.
Did anyone have this problem?
Thanks

[HagssFIN]

Can you measure the power or current with one of these tools?

Energy meter.

or

Current clamp meter.

Are you sure you are not overloading that circuit?

Which fuse are you talking about?