BitInstant - resolved

[JBurke99]

I sent close to 2k to bitinstant for btc-e. They ran out of funds so all of my orders were execution failed. I contacted support yesterday multiple times, was told a business day. Its now been 24hrs, everyone else that I asked was receiving their orders fine. This is just unacceptable. The support barely responds, and now I have to wait because of their mistakes? Who can I contact to speed things up.

 



resolved thank you

[imfed]

they have a separate support thread - where you can post as newbie member - here: https://bitcointalk.org/index.php?topic=128314.0

[Yankee (BitInstant)]

I sent close to 2k to bitinstant for btc-e. They ran out of funds so all of my orders were execution failed. I contacted support yesterday multiple times, was told a business day. Its now been 24hrs, everyone else that I asked was receiving their orders fine. This is just unacceptable. The support barely responds, and now I have to wait because of their mistakes? Who can I contact to speed things up.

 

Hey, why not send me a PM on the forum and post in our support thread?

Most of our staff is on flights back home, we were doing a show this weekend in China.

Also, it would help if you posted your Order ID here, so we can process it. 

We'd be glad to help

-Charlie

[JBurke99]

Can you please PM me? When I send a message, I see nothing in the outbox so I am not sure if it reached you.

[donkeybozo]

Bitinstant is a top notch site to use

[Yankee (BitInstant)]

Can you please PM me? When I send a message, I see nothing in the outbox so I am not sure if it reached you.

Processed your orders!

[JBurke99]

recieved thank you