Bitcoin Forum
May 23, 2024, 05:38:56 AM *
News: Latest Bitcoin Core release: 27.0 [Torrent]
 
   Home   Help Search Login Register More  
Pages: « 1 [2]  All
  Print  
Author Topic: Anyone else not able to withdraw BTC from MTGOX?  (Read 3824 times)
Bees Brothers
Sr. Member
****
Offline Offline

Activity: 457
Merit: 291



View Profile WWW
September 28, 2013, 05:17:43 AM
 #21

Been over 24 hours and still no broadcast from MTGOX to the network for my transfer despite two emails to support...

Getting worried now.

I'm in the same situation.  Have sent 3 letters already, nothing but a form letter as a response.

We rarely use Mt. Gox anymore, but this is the third withdrawal that has had this problem this month.  Angry

Its really embarrassing when a customer's money gets tied up for two days, and its really frustrating when a generous time limit expires on something you planned to purchase, and then will have to track down someone to hopefully get a refund.

Mt. Gox really should'nt post "Please be noted that the Mt.Gox Support Desk operates 24/7/365"...  it makes one wonder if...

1) They take forever getting back to you because they have tons of problems and people to help, or
2) They don't have tons of people to help and are taking their time before bothering to help you.

Either scenario doesn't inspire much confidence.

I have one final withdrawal to make and I'll never have this problem again.

 

Don't tread on bees! http://beesbros.com
crazy_rabbit
Legendary
*
Offline Offline

Activity: 1204
Merit: 1001


RUM AND CARROTS: A PIRATE LIFE FOR ME


View Profile
September 28, 2013, 07:26:46 AM
 #22

Been over 24 hours and still no broadcast from MTGOX to the network for my transfer despite two emails to support...

Getting worried now.

I'm in the same situation.  Have sent 3 letters already, nothing but a form letter as a response.

We rarely use Mt. Gox anymore, but this is the third withdrawal that has had this problem this month.  Angry

Its really embarrassing when a customer's money gets tied up for two days, and its really frustrating when a generous time limit expires on something you planned to purchase, and then will have to track down someone to hopefully get a refund.

Mt. Gox really should'nt post "Please be noted that the Mt.Gox Support Desk operates 24/7/365"...  it makes one wonder if...

1) They take forever getting back to you because they have tons of problems and people to help, or
2) They don't have tons of people to help and are taking their time before bothering to help you.

Either scenario doesn't inspire much confidence.

I have one final withdrawal to make and I'll never have this problem again.
 

You know, I read about you guys and your small Honey Business on coindesk. I'm sorry to hear you're in such a situation, especially as I sort of feel like you are not the run of the mill speculators. I think this also shows how Gox is hurting bitcoin entrepreneurs, small and large. Sorry to hear it.

more or less retired.
Bees Brothers
Sr. Member
****
Offline Offline

Activity: 457
Merit: 291



View Profile WWW
September 28, 2013, 02:11:50 PM
 #23

The transaction has finally gone through.



You know, I read about you guys and your small Honey Business on coindesk. I'm sorry to hear you're in such a situation, especially as I sort of feel like you are not the run of the mill speculators. I think this also shows how Gox is hurting bitcoin entrepreneurs, small and large. Sorry to hear it.

Luckily it was a repeat customer and trusted us. He wasn't concerned about the delay cause he knew if it didn't come through, we would still take care of it.

We have run bitcoin-qt for the majority of the transactions, and that has never caused us any problems.

Hopefully this last transaction I will be able to get refunded as the items I wanted to purchase expired after an hour...much less two days.
 

Don't tread on bees! http://beesbros.com
Bitcoin-Cigarettes.com
Newbie
*
Offline Offline

Activity: 55
Merit: 0


View Profile
November 18, 2013, 07:14:14 PM
 #24

I'm in the same boat, MtGox hasn't responded, and it looks like my transaction is floating out in their network somewhere, but the blockchain didn't pick it up...

Submitted a ticket, got a support number...  I wonder how this will go...
TheFootMan
Hero Member
*****
Offline Offline

Activity: 490
Merit: 500


View Profile
November 19, 2013, 12:42:23 AM
 #25

Did withdraw less than 1 BTC today from MtGox, and it is yet to register on the block chain. Since I'm not in a hurry - I will just wait and see if it sorts itself out, if not, I will contact support. I'm thinking that giving support some time is the way to go about it - if people were less impatient, they would have more time to serve requests. Also, never depend on any exchange to dispatch your bitcoins immediately, they should be kept locally if the possibility of moving them immediately is very important.
Bitcoin-Cigarettes.com
Newbie
*
Offline Offline

Activity: 55
Merit: 0


View Profile
November 19, 2013, 11:21:16 PM
 #26

Two days later, no notification, but my wallet was credited the amount.  Thanks for getting it through, MtGox Smiley
Still waiting to be verified, tho...

I'm in the same boat, MtGox hasn't responded, and it looks like my transaction is floating out in their network somewhere, but the blockchain didn't pick it up...

Submitted a ticket, got a support number...  I wonder how this will go...
Pages: « 1 [2]  All
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!