Bitcoin Forum
May 24, 2024, 03:04:15 PM *
News: Latest Bitcoin Core release: 27.0 [Torrent]
 
   Home   Help Search Login Register More  
Pages: [1]
  Print  
Author Topic: Mtgox delay on verification  (Read 836 times)
oneword (OP)
Newbie
*
Offline Offline

Activity: 14
Merit: 0


View Profile
January 02, 2014, 11:45:56 PM
 #1

Anyone else experiencing not being verified after 3 weeks of document submission.

I submitted a support ticket 2 weeks ago and they have just replied. It feels like they are either understaffed or their support team is a long annual leave.

Can someone let me know how long they had to wait until they were fully verified.

Cheers.
prolom
Member
**
Offline Offline

Activity: 84
Merit: 10


View Profile
January 03, 2014, 06:45:24 AM
 #2

I have submitted documents copies 3 days ago. First it said I had to wait 10 business days. Now it says I have to wait 20 business days. Whatever that means. I'm  Brooklyn US based if it matters.

prolom.
VelvetNoise
Newbie
*
Offline Offline

Activity: 9
Merit: 0


View Profile
January 03, 2014, 07:28:56 AM
 #3

Considering I work for a BTC exchange, specifically in ID verification, I can tell you MT.GOX is doing some shoddy stuff. Transferred some BTC over to MT.Gox for day trading only to find out that I couldn't withdraw my bitcoin without verification. I signed up and traded all on my mobile, where there was no warning of the verification. Been 10 days so far, no luck on my end, not even a response to the several support tickets I've raised. Just saw (as Oneword mentioned) they've pushed the turnaround time up to 20 busines days, let's see how that goes.
parsona
Newbie
*
Offline Offline

Activity: 9
Merit: 0


View Profile
January 03, 2014, 07:49:04 AM
 #4

I tried to get myself verified on Mt Gox and their response was within their expected response time.

However, it failed, their verification requirements are rather hard for those who do not own their place of residence.  I did a quick google and found that their withdrawals take very long too, like theres a huge backlog.  So I guess its a good thing I did not use Mt Gox. 
Smileyftw
Member
**
Offline Offline

Activity: 70
Merit: 10


View Profile
January 05, 2014, 01:52:59 PM
 #5

i know a guy who was waiting for two month to get verified.
bitkman
Newbie
*
Offline Offline

Activity: 10
Merit: 0


View Profile
January 05, 2014, 02:04:11 PM
 #6

I did get approved about a month after submitting everything required. I do know some people who have been waiting for months. You can always send them an email and inquire about your status. Good luck and hang in there Smiley
TurboCoin_XTB
Newbie
*
Offline Offline

Activity: 28
Merit: 0


View Profile
January 05, 2014, 02:07:09 PM
 #7

MtGox verification can take a while Sad
DeboraMeeks
Hero Member
*****
Offline Offline

Activity: 588
Merit: 500


View Profile
January 05, 2014, 04:33:12 PM
 #8

What can you expect from mtgox? USD withdrawals delayed,Even some BTC's withdrawals requires days to be processed.
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.19 | SMF © 2006-2009, Simple Machines Valid XHTML 1.0! Valid CSS!