okpay frozen account what to do

[sedici]

Hi

I have paid for fast registration and I have been approved, then I have sent £100 from my uk bank account, and till there no problems, last week I have done another wire and sent £1000 and they instantly froze my account, demanding for a payment receipt from the bank. I did not know what to do and I have sent a screen shot of my online banking, as the payments are all done by online banking and  I DON'T HAVE  A PAPER RECEIPT.

This was last yesterday and I do not have heard back since, there is no customer support. The phone just keep ringing and the tickets are not being answered.

Any tips to come out form this situation?