|
December 20, 2013, 11:19:02 PM |
|
Hello,
The glitch was related to the margin trading feature. Basically, during this crash happening on all exchanges and markets, a lot of forced liquidations happened. When a forced liquidation happen, the system uses traders balance in currencies other than USD to cover for USD losses, by selling those balances on the market (settlement). In this case, a miscalculation of the balances to settle, due to a numbers of factors (in particular related to price of LTC), caused the system to sell more LTC than what was really corresponding to balances to settle.
There is no really a "point" at which there was no corresponding selling offers, as some "legitimate" selling orders were still happening concurrently to the glitch. Which is why some users could get LTC at this very interesting price, and not you. Because in some case, there WERE real counterparties, and in other case, not.
Unfortunately we cannot disclose counterparties of trades for privacy reason, but I hope the explanation clears out the doubt of what happened.
In any case, we can discuss more personally in emails, like you began to do earlier today.
The miscalculation bug has been fixed right away.
This post will also serve as a public explanation for other people that were asking themselves the same questions.
Have a good day Raphael Bitfinex team
|