Mining Account locked on MPOS pool

[toolatetoberich?]

The title says it, I entered the wrong password too many times in this icoin pool icoin.pool.digiraha.ee.  I reset my password using email but the account is still locked.  I was not able to contact "support" as a guest so I contacted "support" through another account I made and explained the situation and haven't heard back yet.  Do accounts automatically unlock after so many hours so I should just wait and come back in another day?  I figured this was a pretty newb thing so if anyone can help I'd greatly appreciate it.