Hello folks
In the beginning of January I requested to transfer around € 550 from my mtgox to my bank-account. (that was the last of money I had there, luckily enough). I regularly checked the status of the transfer, and it showed up as being "confirmed". Only yesterday, I sent a mail to their help desk, asking why I still had not received my money. I actually even got a reply the same day (which is odd, looking at the events today!)
Ashley, Feb 23 00:57:
Dear Valued Customer,
Thank you for the email. Your withdrawal is in confirmed status which means that it has been queued and yet to be processed. All the withdrawals are queued and will be processed according to the queue. Once your queue is reached your withdrawal will be processed. We will keep you updated once the withdrawal is processed.
Best regards,
MtGox Team
https://www.mtgox.com Today, Gox is gone, the help desk is gone too (however the address is still active), so the question is: what is the current status of my money?
- Did it still get out in time and will it be transferred to my account? (as it had the "confirmed" status)
- Is it gone, as mtgox is bankrupt, although there was a transfer going on since the beginning of January? Will Mtgox finish their queue?
Anyone who can enlighten me here?
Thanks!
