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Author Topic: Exchange.blockchain Account on Hold after deposit  (Read 125 times)
sumitrider (OP)
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April 03, 2020, 06:13:44 AM
 #1

requesting help regarding my issue idk why blockchain exchange (formerly blockchain pit) put my hold my account on hold suddenly after 2 days of deposits (arount 1100 USD).I already have verified my account to gold tier with selfies and ID.

help me with some suggestions what am i supposed to do??

ps: if any mod find this post in improper section please move this topic!
mr.relax
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April 03, 2020, 07:10:18 AM
Last edit: April 03, 2020, 07:25:49 AM by mr.relax
 #2

I dont use this exchange. But any exchange I know, has that magic "Support" button. Contact them.
https://exchange-support.blockchain.com/
Tadaaaaa...what do you find there? The magic button.
Contacting support is the first thing you have to learn, if you trade, as you will need it always.
Central exchanges always make problems ;-)
Now who do you think can solve your problem? A forum or the folks that blocked your funds?

Yes its the wrong section of the forum.

Trade across blockchains DECENTRAL : https://cutt.ly/rOSoDl
hugeblack
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April 05, 2020, 01:38:26 PM
 #3

Why did I deposit that amount and verify the identity even though the site does not look real? When you verify identity, this is a reliable website, not just a routine procedure.
I fear that you lost your currencies in addition to losing your identity, which may have been sold so be careful with these sites and do not do them only with a reliable site.
ReiMomo
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April 05, 2020, 03:34:25 PM
 #4

I assumed that OP now resolved the problem, sometimes the blockchain web wallet has a delay of receiving Bitcoin. Have you tried to click the "refresh" button there? I used this sometimes but so far I don't have a problem though it is not highly recommended.

No one can help you here OP, you can contact always their customer support for your queries.

Next time, please show a transaction hash so that we can give more advice. Sometimes there are too many instances that other cases may accidentally use a phishing link of blockchain.com.

.
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April 05, 2020, 11:25:45 PM
Merited by hugeblack (2)
 #5

Why did I deposit that amount and verify the identity even though the site does not look real? When you verify identity, this is a reliable website, not just a routine procedure.
I fear that you lost your currencies in addition to losing your identity, which may have been sold so be careful with these sites and do not do them only with a reliable site.
Though i have never used the exchange, i believe it is real. It's an exchange of Blockchain.com(if you visit Blockchain.com, you can easily get the exchange URL of their exchange from the website)

So OP should not lose hope. There could be a reason his funds are locked up. Only the support can help him as of now.

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