Account lock after few months. Before you can even get prepaid card you need to provide all info for KYC which i did. After few successful transactions from coinbase to weststein they decided to make "random" transaction investigation. I sent all documents regarding transactions even a coinbase initial verification trasaction, screenshots of buy and sell history on coinbase. After I proved source of income and trading so there was no reason not to "unlock" my account they stop replying me. I had few EUR on account and just before this random verification begun I withdrawal around 1000 eur from coinbase that were never credited to my account and because I used prepaid card on different services that require month to month payments all of failed transactions were declined with 0,5 eur decline fee. That drown my account to negative numbers. Ofcourse I contacted them but as you might know by now there was no reply. So I tried to call them. Female employee answered my phone call. As it turns out. You can not talk to person responsible for verification or anyone that might have some knowlage about what's going on. They are only available via email.
And I am not the only one:
https://www.trustpilot.com/review/www.weststeincard.comDo not use their services. They will steal your funds.
