URGENT! Monero transaction blocked for more than 3 hours !

[StephaneM]

Anyone please who can help me ?

Is it normal to have the bloc height with a "waiting" status for more than 3 hours ??

I have got 0 on my account but nothing arrives, it is blocked.

Transaction ID is : a24834ba09a74d780207b58e8e61b6b98131d9404f43ef517190a3dba72d5119 

Anyone have any idea about what is going on with Monero

[jhenfelipe]

You've provided a limited info. Which wallet are you using and its version? This is an important info that you missed to provide.

If the block height is in waiting status, then most likely, your wallet is not fully synced. If you are not using the latest version of your wallet, you should update it first and try again.

Note: don't forget to back up your wallet (files/seeds)