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Author Topic: Exchange is not accepting btc withdrawal  (Read 251 times)
Paxon (OP)
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January 17, 2019, 07:44:01 PM
 #1

Hello,
Does anyone had issue like me?
I was forced to use coinbe.net (polish exchange I think). I placed a withdrawal, they took my btc's and did not trasfer them from 9th january. I was trying to contact support but they are not responding to my emails. I see my withdrawal and its state is PENDING..
Did someone have similar problems and are we protected as users of exchange?
Paxon (OP)
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January 18, 2019, 08:39:01 AM
Last edit: January 24, 2019, 09:03:13 AM by Paxon
 #2

Hello,
Does anyone had issue like me?
I was forced to use coinbe.net (polish exchange I think). I placed a withdrawal, they took my btc's and did not trasfer them from 9th january. I was trying to contact support but they are not responding to my emails. I see my withdrawal and its state is PENDING..
Did someone have similar problems and are we protected as users of exchange?
If anyone can help, please contact me
elda34b
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January 18, 2019, 09:44:20 AM
 #3

Have you tried contacting their support? I've visited the site and it seems they have a Discord server (only 4 members though).[1]
Your best bet is to contact their support, explain your situation properly and hopefully they can send your money.

I never know about this exchange, and to be honest it looks like the other scammy exchanges out there or at least look unprofessional. Why did you use it in the first place? Did somebody recommend it to you?

[1] https://coinbe.net/strona/kontakt
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January 18, 2019, 12:20:24 PM
 #4

I was forced to use coinbe.net (polish exchange I think).

Mind explaining who or what forced you to use that exchange, and more importantly, why?

https://coinmarketcap.com/exchanges/coinbe/

Looking at their volumes, a shitcoin called KaratGoldCoin accounts for +99% of the volume it generated as a whole, which usually is a very bad sign. It's very likely also fake volume considering that CMC excluded their volume and pricing data from the main index for that coin.

It seems to be a Polish exchange, yet that's not where its main traffic comes from, also very interesting; https://www.alexa.com/siteinfo/coinbe.net
Paxon (OP)
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January 18, 2019, 01:55:42 PM
 #5

I was forced to use coinbe.net (polish exchange I think).

Mind explaining who or what forced you to use that exchange, and more importantly, why?

https://coinmarketcap.com/exchanges/coinbe/

Looking at their volumes, a shitcoin called KaratGoldCoin accounts for +99% of the volume it generated as a whole, which usually is a very bad sign. It's very likely also fake volume considering that CMC excluded their volume and pricing data from the main index for that coin.

It seems to be a Polish exchange, yet that's not where its main traffic comes from, also very interesting; https://www.alexa.com/siteinfo/coinbe.net

I participated in that KGC scam, so I was trying to get rid of it...
Now, everything seems logical, they are pumping volume and price on this exchange and after that just steal your BTC..


I'm trying to contact them but they are not responding, so thats clear - they stolen them. I'm just curious are there legal ways to get that back?
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January 18, 2019, 06:09:48 PM
 #6

This is why I would never use a new or a small exchange. I use Bitfinex, Binance, Kraken, Poloniex... Only services which have been around for several years, with thousands of users to prove their business is real, and functions properly.

I used to be a citizen and a taxpayer. Those days are long gone.
Paxon (OP)
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January 18, 2019, 06:32:17 PM
 #7

This is why I would never use a new or a small exchange. I use Bitfinex, Binance, Kraken, Poloniex... Only services which have been around for several years, with thousands of users to prove their business is real, and functions properly.
I am generally using binance, but..
Are there people who had similar issue, how they did resolve that, did they just forgot coins or maybe there is mechanism to get them in court..
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January 19, 2019, 06:44:11 AM
 #8

Are there people who had similar issue, how they did resolve that, did they just forgot coins or maybe there is mechanism to get them in court..

How much did you lose? You can try to sue them but it won't worth your time if you only lose for $100 or so.
If I were you, I think I'd just forget this and make sure anyone knows about this incident by posting on scam accusations (there's no guarantee everyone read it though).

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Paxon (OP)
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January 19, 2019, 09:05:28 AM
 #9

Are there people who had similar issue, how they did resolve that, did they just forgot coins or maybe there is mechanism to get them in court..

How much did you lose? You can try to sue them but it won't worth your time if you only lose for $100 or so.
If I were you, I think I'd just forget this and make sure anyone knows about this incident by posting on scam accusations (there's no guarantee everyone read it though).

Coinbe stolen me 2.24BTC, also one guy contacted me yesterday and he told me that he tryed to withdraw 10BTC...
Paxon (OP)
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January 19, 2019, 07:24:22 PM
 #10

Hello people, Im asking from you to help:
One man contacted me today, he is in the same trouble but coinbe stole 10 BTCs from him. We do not have experience with it, we used binance and that safe exchanges so we do not know what to do.

Are there any atributes for lawsuits againts them or beatcoin.pl, are there people who had same issue as us?

Thanks,best regards
Paxon (OP)
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February 14, 2019, 09:12:08 PM
 #11

I found a way to retrive a COINS FROM THIS EXCHANGE..
If anyone is intressed, just contact me..
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February 21, 2019, 03:45:08 PM
 #12

I heard too much bad about this exchange to use it. When you use exchanges with registration and keep funds there, there is always a chance that you will lose them.
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February 21, 2019, 07:38:11 PM
 #13

Quote
I was forced to use coinbe.net (polish exchange I think).


You're never forced to use any service. You make the decision which exchange you use and which ones you don't - and it's certainly not a good idea to go around using random exchanges that have little to no recognition within the bitcoin community, I'll tell you that.

Quote
I placed a withdrawal, they took my btc's and did not trasfer them from 9th january. I was trying to contact support but they are not responding to my emails. I see my withdrawal and its state is PENDING..
Did someone have similar problems and are we protected as users of exchange?

You have to understand that using an exchange is always risky, especially with ambigiously regulated ones. Coinbe certainly doesn't look very professional simply from looking at their design. In future, understand that you're in no way "protected". That's why you should only use reputable exchanges - you are trusting them with your coins when you deposit.

I found a way to retrive a COINS FROM THIS EXCHANGE..
If anyone is intressed, just contact me..

Did your issue get resolved? Why not just share it in public so that everyone can see?
jakezyrus
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February 22, 2019, 11:26:15 AM
 #14

This is why I would never use a new or a small exchange. I use Bitfinex, Binance, Kraken, Poloniex... Only services which have been around for several years, with thousands of users to prove their business is real, and functions properly.

that is the problem with newbie traders they tend to trust new exchange and other sites that they only find online  . worst is they dont do a background check to see if the site that they will use is 100 percent legit and safe .  meanwhile you mention earlier that number of users can  be a proof of legitimacy of an exchange . id say no  .   number of users can be manipulated  . i see a fake site lately with fake statistics , they are too obvious because they put million number on thier stats which is misleading because their site is recently built with less to no reputation yet
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February 22, 2019, 02:21:47 PM
 #15

I found a way to retrive a COINS FROM THIS EXCHANGE..
If anyone is intressed, just contact me..

Did your issue get resolved? Why not just share it in public so that everyone can see?
Why it would need to be pm'ed? It would be much better if he do post up directly on how he do get his coins with this shady exchange.

R


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solarion
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February 22, 2019, 06:34:22 PM
 #16

Hello,
Does anyone had issue like me?
I was forced to use coinbe.net (polish exchange I think). I placed a withdrawal, they took my btc's and did not trasfer them from 9th january. I was trying to contact support but they are not responding to my emails. I see my withdrawal and its state is PENDING..
Did someone have similar problems and are we protected as users of exchange?

Few days before, I received a payment from the SEO management client via paypal. I have mailed them since I did not receive the payment. Since they are big centralized firm in this financial world they did not reply me after two emails.

I am not sure whether these small exchanges will reply you with the few employee back up. Rarely exchanges are having best chat or email support. Meanwhile, gambling sites providing better mailing service for their consumers.
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February 22, 2019, 08:43:11 PM
 #17

Meanwhile, gambling sites providing better mailing service for their consumers.
That might be true, but a lot gambling sites hire non professional people from forums or well known members of their own community. These people have more time to dedicate to support, and are much cheaper in general.

Exchanges look for professionals and they have to pay them based on their set of skills. It's rather difficult to employ a large enough support department with thousands of emails coming in on a daily basis.

I'm using a smaller local exchanging service for almost a year now intensively, and they are very swift with their support. Even account verification was completed within 1 business day. It would take several days with any of the current exchanges.

BSV is not the real Bcash. Bcash is the real Bcash.
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February 22, 2019, 10:39:33 PM
 #18

Are there any atributes for lawsuits againts them...

Beatcoin.pl sp. z o.o.

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https://coinbe.net/

Registrant Street: Mieczyslawa Medweckiego 17
Registrant City: Krakow
Registrant State/Province: malopolskie
Registrant Postal Code: 31-870
Registrant Country: PL

http://whois.domaintools.com/coinbe.net

hire a lawyer and report your case to the police, this is the only way to get your bitcoin back

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February 23, 2019, 07:46:19 PM
 #19

Meanwhile, gambling sites providing better mailing service for their consumers.
That might be true, but a lot gambling sites hire non professional people from forums or well known members of their own community. These people have more time to dedicate to support, and are much cheaper in general.

Exchanges look for professionals and they have to pay them based on their set of skills. It's rather difficult to employ a large enough support department with thousands of emails coming in on a daily basis.

I'm using a smaller local exchanging service for almost a year now intensively, and they are very swift with their support. Even account verification was completed within 1 business day. It would take several days with any of the current exchanges.

I completely understand the expectation of the the exchange level and how it should be! They can also train the people to work like professional equal IT companies. All things here in business need experience or training. So we cannot do anything for that.

May be, let him wait, if still he unable to reach the concerns then we can decide it really they have the team for it or something.
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