deposit problem on bittrex exchange

[xsantana]

I have deposited a token moss coin (MOC) for several days from my personal wallet into the bittrex market wallet, but until now the token that I sent has not yet entered the wallet that I made on the bittrex market.
can anyone help me to solve this problem.
I tried to find chat, like their telegram, but I couldn't find it.

[semobo]

I have deposited a token moss coin (MOC) for several days from my personal wallet into the bittrex market wallet, but until now the token that I sent has not yet entered the wallet that I made on the bittrex market.
can anyone help me to solve this problem.
I tried to find chat, like their telegram, but I couldn't find it.

From where you have send that coin to bittrex exchange?

Please update your TX id to identify what is the status of your transaction.

[Bitinity]

I have deposited a token moss coin (MOC) for several days from my personal wallet into the bittrex market wallet, but until now the token that I sent has not yet entered the wallet that I made on the bittrex market.
can anyone help me to solve this problem.
I tried to find chat, like their telegram, but I couldn't find it.

No one can help you here, try to contact their support https://bittrex.zendesk.com/hc/en-us/articles/360001318332
You need to create an zendesk account in order to send a ticket if I remember it correctly. Once I had a problem and used this feature but got so slow response.
How about trying to DM them in their twitter account https://twitter.com/BittrexExchange ?

[passwordnow]

Verify through the transaction ID you made after depositing it to your bittrex wallet for that coin. Yep, no one can help you here since it is not a forum related concern but an exchange one. We can give you the suggestions that you can follow or not.

If the transaction is verified, its not the problem of the chain/network of that coin but its on bittrex's end.

[peonminer]

I have deposited a token moss coin (MOC) for several days from my personal wallet into the bittrex market wallet, but until now the token that I sent has not yet entered the wallet that I made on the bittrex market.
can anyone help me to solve this problem.
I tried to find chat, like their telegram, but I couldn't find it.

Contact Bittrex support and they will help you out. They aren't out to get you for your coinage. They've been helpful plenty for me with support tickets in the past. Should be fixed pretty quick.

[jhenfelipe]

How many MOC have you deposited? If it's more than 0.1 MOC (which I assume), it should be visible in your account. I did more checking, as I checked https://international.bittrex.com/Status (for wallet statuses), I found out the MOC wallet has NO Active connections. High possibility that it's the reason why your balance isn't showing up in your account.



Contact Bittrex and the team too:
Bittrex - https://bittrex.zendesk.com/hc/en-us/requests/new
Mossland - contact@moss.land

[semobo]

Still no reply from OP,

But the best possible solution for these kind of problems can be what? Using decentralised and P2P exchange right!

[b0x0]

Well, this happens. happened to me couple of times before on different exchanges. Just wait for bittrex support to  get back to u.

[Zalaster]

Why don't you turn to Bittrex support? We can’t help you, you haven’t even provided tx hash, so we don’t know what your problem might be.