Bitonic verification

[OmegaStarScream]

I was trying to use Bitonic for the first time for a friend. I went to their verification link and I simply typed the bank account number but it keeps saying that account is not valid for SEPA Transfers even though it is and I checked it on IBAN.com and the bank itself. Can someone confirm that it's a technical issue and they're facing the same issue?

[LeGaulois]

Is the IBAN starting with letters other than the country acronym? A possibility is that you were trying to use the IBAN from a banking service (or neobank) that rely on a Banking as a Service platform.

Normally an IBAN number begins with the first 2 letters of the issuing bank's country. But with the arrival of payment accounts/neobanks that use a BaaS, IBANs can also start with other letters, for example neobanks that use Trezoor all have their IBAN starting with TRZ (which doesn't belong to a country). The thing is some systems are not coded to accept these letters.

[OmegaStarScream]

Is the IBAN starting with letters other than the country acronym? A possibility is that you were trying to use the IBAN from a banking service (or neobank) that rely on a Banking as a Service platform.

Normally an IBAN number begins with the first 2 letters of the issuing bank's country. But with the arrival of payment accounts/neobanks that use a BaaS, IBANs can also start with other letters, for example neobanks that use Trezoor all have their IBAN starting with TRZ (which doesn't belong to a country). The thing is some systems are not coded to accept these letters.

As I said, I checked it at IBAN.com and it worked just fine and yes, it does start with the country acronym.

I tried the IBAN in another exchange, and I got a SEPA transfer just fine. I now contacted Bitonic through Telegram and waiting for a response. I doubt it's a technical issue for everyone as I can see their stock is getting lower on the top of the page, which means there are transactions in action.