WHATSMINER M1 Sudden fail but still connected to server

[Asthix]

Hello,

my miner suddenly stop working, below is what it shows, no hashboard nothing.

https://i.imgur.com/3tIy1nc.png

It was working pretty fine until here, Pangolinminer did not respond me for month now i have to found a solution for that. I think about the control board but it is pretty strange that the server is still working as usual. The place is host at about 1h30 from my place so i can't really access to it to try some stuff locally.

Did something like that happened to you or what could i try to help with it?

Thanks

[john139]

hello
I guess either your miner has problem connecting pool , or Its infected by virus
please put your system log here

[BitMaxz]

Have you tried to reset it? if not, do this first by holding IP found/Reset button for 20 seconds then release then remove and power it again.

After that setup the pool again and check the status page again.

You can find the button on the middle near SD card. Look at the image below.



Make sure before you perform the hard reset procedure it first for a while then perform the hard reset procedure above.

If this didn't work try to download the solution from their support area from here Whatsminer User Guides & Solutions.

[Asthix]

Hello,

Thanks for the detail, for the first part, miner should be plugged it, and then press the reset button for 20 seconds then, unplug it, and plug it again?

Whats the difference between the first 2 procedure you describe?

First one, plug in, press reset 20 seconds, release, unplug and plug again

Second one, let it run 60 seconds then press 60 seconds, unplug

Third solution would be the solution from pangolinminer but mostly it's a plug and unplug procedure :/

Thanks by the way

[BitMaxz]

Don't follow what is in the image I just got this image from google.

Follow only the first procedure which is hard reset procedure. Honestly, I don't know if it will work in this miner but it works on most of the miners it will reset back to default factory settings.

If this method doesn't work try to contact this man Pangolinminer or go directly to their official thread here https://bitcointalk.org/index.php?topic=2345436.0 then tell them about your issue.

[Asthix]

Hello,

thanks for the ansewer, i was since trying to find something but now it is by me so i have more time to try it.

So, here is what i found:

The issue is pretty strange both fan are not working (swapped them with regular 1440RPM just for test purpose and they works) but i have no information on the board as you see on the follwing picture.

Here is what i have on the board:

Code:

E009	
Slot-2 temp sensor error	
Reset hash board	
436	
Wed Jun 26 14:47:40 2019	
system-monitor
E006	
HS < 2.4T	
Restart cgminer	
1	
Tue Apr 16 07:00:07 CEST 2019	
cgminer-monitor
E011	
Slot-1 Zero HS 180 seconds	
Zero HS Warning	
118	
Wed Jan 2 16:05:02 2019	
system-monitor

On the API LOG i have this one :

Code:

Socket connect failed => Connection refused

And what i found interesting on the log is :

Code:

daemon.err system-monitor[500]: system error state: slot:0, cgminer:1, pool:1, fan:1, temp_sensor:0, temp_over_heat:0, power_supply_not_connected:0

Could you please try to help me find a solution (maybe order some parts) for that issue as it's not working for the past 2 month...

Thanks!