Note, I asked the mods to move your thread as Armory has it's own "support" board. This one is frequented by Armory users and occasionally the devs.
As for your issue, I assume that your Armory is connected properly to Bitcoin Core and is fully synced? (Green "Connected" message in bottom right corner and correct number of blocks being 589687 or higher)
If so, you'll probably need to post up your Armory log files for being to be able to diagnose the issue properly... should be in C:\Users\YOURUSERNAME\AppData\Roaming\Armory
(If you can't see "AppData" then refer here:
https://support.microsoft.com/en-us/help/4028316/windows-view-hidden-files-and-folders-in-windows-10)
You're looking for armorylog.txt and dbLog.txt. TIP: Don't try and copy/paste them into this thread, instead copy/paste them to pastebin.com and then post the unique URLs provide by pastebin here