Does ahashpool answer support emails?

[guytechie]

Ahashpool only has one method of communication that I see, and that's just through their support at ahashpool dot com email address.

I've emailed once before on an issue but did not hear back from them.  This time I sent another one, but don't expect an answer.

Has anyone found a better way to reach the pool owner?

My report for the owner is their neoscrypt stratum is ignoring my difficulty adjustment request (d=32) for neoscrypt.  Even when trying to adjust to 32, it keeps staying at 1024, which is WAY too high for a 515 kH/s GPU.

This d=32 is working fine on other yiimp pools (zpool and hashrefinery).

[BitBustah]

Sent them a few mails in the past, always got an answer.

[guytechie]

Sent them a few mails in the past, always got an answer.

Interesting. Just got a response about this issue, but not the last.

[AcharyaOne]

I sent an email on june 13th asking for payout of remaining balance of 0.00059131 btc and got no response, today I checked balance and it was gone, I sent a new email asking for assistance.

No support, no answer.

[AcharyaOne]

Ahashpool fixed my situation, they do have support and reply. It is a reliable pool.