Reset Amazon Echo If Alexa can’t hear you, then try moving the device away from any obstructions. Keep the device at least 8 inches from the wall.
Wi-Fi connection issues If your device refuses to connect to Wi-Fi when you are setting the device. Power off all the networking gear, including modem, dot and router.
Reset Echo DotIf you have tried all of the above steps and your
Echo Dot setup is still unresponsive, you will have to take the nuclear solution. You need to perform a factory reset on Dot and send it back to default settings.
Remember that doing a this can delete all skills and performance, so you need to set it from the scratch.
For more go
alexa.amazon.com