Ezugi Buggy Bets Totally Bugged Poor Game Provider.

[rabbittooth]

My bets were all rejected on Ezugi, 0.75mb were lost during this event.

So on my first bet 0.25mb or ($2 lol), a message popped up says bet are rejected.

I thought okay, I will be refunded, but my balance earlier was 1.274mb, now 1.024mb

Contacted Ezugi on the chat, a simple "Hello" would takes minutes to response.

Timeline are included on the bottom right of each game.

I tried a 2nd rebet if the bug persist, it does. I took a screenshot.
Placing a bet,
https://i.snipboard.io/HKEByY.jpg

Bet was rejected, (not refunded)
https://i.snipboard.io/EJIjqF.jpg


Okay, I contacted Sportbets, they goes, "I can see that the round before was played correctly."
https://i.snipboard.io/TIMQ6q.jpg

If all bets are rejected how I played correctly?

I tried a 3rd rebet with recording application after the dialog.
Bet was rejected, (maybe a refund?)
https://i.snipboard.io/UalCHx.jpg

The game ended
https://i.snipboard.io/xdEeSH.jpg

I gain no control in this game.

Their system marked me a win, (before bet 0.77mb, after win 0.77mb)
https://i.snipboard.io/zUpyku.jpg (Play history)


Now the 4th rebet.
Placing a bet,
https://i.snipboard.io/i4jYTL.jpg

Balance goes 0
https://i.snipboard.io/x0CpSk.jpg

Games are not played correctly, their support took half hour for a ticket number.

Ezugi, bad game provider, they said need 48 hours to investigate.