In my opinion may be there is still some hope that people could refund there asset in near future. Cause yesterday i saw they gave some update about their working progress to audience in their website (actually they announce it 12 December, 2019 but i discovered yesterday
). I think they are still trying to improve their platform and try to give us a better exchange than previous.
Here the news they announced.
They don't seem firm on reimbursing the users. I also had tokens worth above $200 but now are almost half the price but still worth something. Was lucky and quick enough to withdraw 0.05 BTC when they activated bitcoin withdrawals while ETH balances were lost completely for users who had ETH balance. There seems to be no discussion about the account holder's assets.