I created a coinbase account a long time ago. I used an iphone and i verified my account with my sms phone number. I don't remember if my 2FA was google authenticator or sms number. It can be either right? Because last time when i tried to log into my coinbase account on computer, i could not do it.
I contacted coinbase on this and they said i need to create a brand new coinbase account with a different email address. Then upload a selfie for verification. Then tell them about the situation so any funds i have in that account will move to the new coinbase account. I was skeptical at this since it meant creating a brand new coinbase account.
To anyone that lost their 2FA phone, is this the proper way to do it?
Based on your statement you used your sms phone number when you verify your account but on the next sentence you already forgot if you used sms number. Somehow it is confusing but your problem is easy. You can try to use both the sms number or your 2fa. If it is your sms number then coinbase will send a code to your sms number. If it is 2fa then just use your 2fa code.
Well, what he said is understanding, seems at the initial stage of his registration, you know there is always need for verification which binance does too, and he must have used his phone number to actually verify the initial registration on the exchange, which he must have activated his 2fa to be Google authenticator later on, but now, he is having issue with the Google authenticator.
It is just the non challant attitude of people that makes them not to keep record of their activities, and if he has lost his Google authenticator and any code to use, it depend on Coinbase if they have another option for overriding it like binance does, if they don’t have another option for overriding that, then he may really have no choice than to open new account and see if they can transfer his fund there.
