Jaxx Liberty eth wallet problem

[D-Day_68]

The wallet is ok for the moment. But I decide to go with exodus wallet.

AFAIR user can't set manually fees using exodus and its a no no if you want more control of your coins, there are lots of incidents where user cost $$ when sending using exodus since there no way you can change it. I just dunno if they change that feature.


For suggestion, you may try coinomi as it its multi wallet the same as jaxx and exodus, and you can set your fees with dynamic or custom fee.

Actually, you can set the BTC fees in Exodus. It has the dynamic fees or custom fees - plus it has an "accelerate" function to speed up the transaction if you accidentally set your fee too low.

[ermis1975]

For the moment, after 25+ hours the ETH I send to another wallet is pending. I pay extra gas to speed up (inside jaxx application) but still waiting. I cant trust it for more ETH. Is that normal? Also it has a cancel transaction option, but it reports an error.

Finally I add more fees and the transaction arrives to the other wallet!

[ermis1975]

I had send for support to jaxx.io (facebook). They answer me and ask me if my wallet is validated, and to send them the words! to fix  manualy my account, because it has problem!  When i told them that my wallet is ok now, they ask again the words to validate it so next time it will be ok. Is this normal? I dont think so. They try to steal my wallet. I report that page.

[TryNinja]

I had send for support to jaxx.io (facebook). They answer me and ask me if my wallet is validated, and to send them the words! to fix  manualy my account, because it has problem!  When i told them that my wallet is ok now, they ask again the words to validate it so next time it will be ok. Is this normal? I dont think so. They try to steal my wallet. I report that page.

I'm pretty sure this is a scam. No one who is legit will ever ask you for your wallet seed. This is actually really common. "Send X BTC here", "Give us your seed so we can check", etc... that's simply not how those wallets work.

I always think it's weird how people trust those random users/pages so easily. Just a PM or message and you instantly assume they are the real support team and start giving them your data.

[Potato Chips]

I had send for support to jaxx.io (facebook). They answer me and ask me if my wallet is validated, and to send them the words! to fix  manualy my account, because it has problem!  When i told them that my wallet is ok now, they ask again the words to validate it so next time it will be ok. Is this normal? I dont think so. They try to steal my wallet. I report that page.

Did you look it up? In the future, try to just get it from their official website. Also watch out which SNS of theirs has a verified checkmark as that can serve as your guide. Better report the page to facebook + jaxx itself.

[ermis1975]

I report that page. I didnt send them anything.

[sunsilk]

I had send for support to jaxx.io (facebook). They answer me and ask me if my wallet is validated, and to send them the words! to fix  manualy my account, because it has problem!  When i told them that my wallet is ok now, they ask again the words to validate it so next time it will be ok. Is this normal? I dont think so. They try to steal my wallet. I report that page.

Don't send it. That's a fake Facebook page of theirs, they won't ask for your recovery words. They will not fix your account, there's no need for the recovery words. Copying of popular wallets pages are rampant, they're scamming/hacking people through that kind of words. Never send those recovery words to anyone.

I report that page. I didnt send them anything.

Good.

Contact them only through their webpage support. Click the "Help" on their page.