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btcgrin-vic (OP)
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November 19, 2020, 12:01:54 PM
Last edit: January 08, 2021, 05:51:26 AM by btcgrin-vic
 #1

...
numanoid
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November 19, 2020, 12:20:36 PM
 #2

My question for you, Why you just complain today after 8 months your account got blocked?

If you are gonna answer idk this forum before, i can't take that answer because your account already registered since a year ago
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November 19, 2020, 12:56:22 PM
 #3


In other words, when they blocked me I had like 10$ in the account so it wasn't worth the stress but my affiliate kept playing so the affiliate payments kept coming in.
So you still able to login to your account but you can't withdraw your money because your account still got blocked?
Did you ever contact them through their support and what was they said to you? Did they asked about your KYC?
What do you mean by their "final decision"? Your account will blocked forever?
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November 19, 2020, 01:33:13 PM
 #4


In other words, when they blocked me I had like 10$ in the account so it wasn't worth the stress but my affiliate kept playing so the affiliate payments kept coming in.
So you still able to login to your account but you can't withdraw your money because your account still got blocked?
Did you ever contact them through their support and what was they said to you? Did they asked about your KYC?
What do you mean by their "final decision"? Your account will blocked forever?

Yes I can still login and I still get the payments. But I cannot withdraw/place bets/play poker etc.
I wrote a lot of messages back and forth with sometimes no answers or just some kind of "deal with it" replies.
First they asked me about my relation to the affiliate. Explained everything. They said it will be resolved in 72 hours, then it was 1 week, 2 weeks, 1 month. Never reopened.
Also, I was never even a winning player, lost quite some money on the site.
With multi accounting they obviously accused me of self affiliation as well. This makes no sense as I already had an affiliate deal on btcgrinders.com. What benefit would a new account have?
With final decision I mean they said their decision to permanently freeze my account is final . I never saw proof and even my affiliate (they claimed we are the same person) can still use his account to this day. His account got reactivated after 4 weeks, mine never did.

If that is the case, then they will respond in time here on the forum. They've been around for a while, it doesn't seem like they want to scam someone for $ 1000? That wouldn't even be worth it in my view.
It has been a long time since March. Is there no technical problem with the site maybe?

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November 21, 2020, 03:59:48 PM
 #5

Just want to share this. Will post screens later if necessary but I guess they are already flagged as scammers here when I look at their profile.
I contacted sportsbookreview yesterday but they only help in bigger cases and I guess they are pretty busy reading a lot of complaints about bookies.
Personally i will suggest you to contact them through their forum account and send them a message by including your topic link. Multiple account issue is a common thing in betting platform and platform authority work against this strictly.

Although I don't think they will hold your balance when it comes from affiliate commission and lets wait for their responses here. Nitrogensports have resolved some users issues earlier and i wish they will take a look on your one too. 

Don't forget to share updates here.


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mirakal
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November 22, 2020, 09:43:46 AM
 #6

I sent them a message on the site also referring to this thread. Reply was simply:

"Thank you for contacting us.

Please note that we have forwarded your case to our security team for their review.

Unfortunately, we do not have an ETA but rest assured we will contact you back as soon as we have an updated.

Your patience is appreciated.

Please let us know if you need assistance with anything else.

Kind Regards,
Will"

I guess we all know what the answer will be, the same that they sent in March.
They have an account here in the forum, I think they should respond in your accusation, have you posted in their ANN thread or message their account?

Can someone help me creating a flag, I have read something like this is possible here.

here;

Step to flag a user (trust flag) 

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Maasdamer
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November 22, 2020, 10:31:17 AM
 #7

I sent them a message on the site also referring to this thread. Reply was simply:

"Thank you for contacting us.

Please note that we have forwarded your case to our security team for their review.

Unfortunately, we do not have an ETA but rest assured we will contact you back as soon as we have an updated.

Your patience is appreciated.

Please let us know if you need assistance with anything else.

Kind Regards,
Will"

I guess we all know what the answer will be, the same that they sent in March.
Can someone help me creating a flag, I have read something like this is possible here.


In some cases the support can be really slow. Also had a small issue with the security team a while back and had to wait forever.
Nitro has good lines and ok limits but support and especially bonus related things are not up to date.

When your player really lost that much they should be happy you referred him lol. Ungrateful people, as a thank you you get the boot, hahahaha. Wonder how this situation plays out.
I also thought about sharing my affiliation link but seems like this brings more problems than anything else.

Any word from sbr?
examplens
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November 24, 2020, 11:42:08 PM
 #8

60 hours later and still no word after their last message.
They are pulling the same bullshit as in March when they didn't reply and ignored my messages for weeks.

I created a flag and would appreciate any support.

https://bitcointalk.org/index.php?action=trust;flag=2488

I made a short search here in scam accusations board and I find many complain against Nitrogensports. also their trust page points to quite a few similar complaints
Supported flag by my side, but I think you need here one more DT member support flag to be active. Now I follow this thread if here positive epilogue and if it is necessary to oppose the flag.
OP, do you have any contact with your affiliate referral? whether all the profits are from one player or more of them and can you contact them to ask whether he has any problems with using their site and with the withdrawal from there?

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MI6
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November 25, 2020, 05:24:05 PM
 #9

My question for you, Why you just complain today after 8 months your account got blocked?

If you are gonna answer idk this forum before, i can't take that answer because your account already registered since a year ago

I have to say that you are right about this. It is logical that you will not immediately post to a forum if you have not received a payment. You could also wait a few weeks.
I don't see the point of waiting 8 months. Still, that's not to say we shouldn't take him seriously. He may also have been kept on a leash by the site for all these months.

mirakal
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November 28, 2020, 11:05:41 PM
 #10

Most of the reply of the gambling sites who has a scam accusation is a gambler has multiple accounts in the site, they are making that so effective in their favor because I believe we here can't verify if it's true or not, only them and the users can verify it, the site may say yes while a player says no, tell us how can we determine who is telling the truth based on the evidence?

In this thread, my sentiment is on the OP because Nitrogensports though have an active account in the forum does not reply here.

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November 29, 2020, 02:21:50 AM
 #11

@OP is the case closed? seeing your post(quoted below) on NitrogenSports ANN thread it seems that the two parties have come to an agreement and you have already withdrawn your funds on NitrogenSports website.
have you received funds? if you did, good for you. but you should either lock the thread or update the Title to let everyone that the case has been resolved.

Thank you for the update.
I withdrew and will update as soon as I received the withdrawal.

Still they terminated my affiliate deal while my player is still making a lot of bets every day.

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November 29, 2020, 09:11:16 PM
 #12

Good that I got the money but still very bad how they handle those situations.

At least you got your money. This is hardly the case in other instances like this. As for the affiliate deal, that would mean that your friend has to keep losing money, doesn't it? Wink

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December 01, 2020, 10:34:23 PM
 #13

Anyway, some hours after my withdrawal I got it.
Still they terminate my very lucrative affiliate deal. I will ask my player to maybe make a new account or something as now this affiliate money disappears in nirvana.

Good that I got the money but still very bad how they handle those situations.

Glad to hear that you get your affiliate earnings. But yes, you are right it is an ugly way to get money which you earn there.
Did you get any explanation, why they locked your affiliate account after all? I mean, if they did not find any fraud from your side, why they destimulate you for future recommendations of his casino?

In the end, I withdraw all my flag supports against Nitrogen sports.

OP, it will be fine if you change the subject of this topic, add something like [SOLVED] or whatever.

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