Trouble is we never received a single email notification from them and now I’m well past the deadline date.
It is your fault that you did not log in your account for many months. I did not know Binance sent notification email to their US customers weeks or months before the restriction but even I am not a US citizen, I knew that news from media.
You lost the 14 days to withdraw your funds
Binance Ramps Up Crackdown on US Users, Giving Them 14 Days to Withdraw FundsBinance Gives US Users 14 Days to Leave ExchangeDo you search your email and sure that you did not miss that email from Binance?
Email notices sent to U.S. users give them 14 days to withdraw funds before Binance shutters their accounts for good.
“As we constantly perform periodic sweeps of our existing controls, we noted that you are trying to access Binance while having identified yourself as a U.S. person. Please note that as per our Terms of Use, we are unable to service U.S. persons. Please register for an account over at our partner, Binance US,” the notice reads.
Any, absolutely any help pointing us in the right direction would be so GREATLY appreciated.
I think you can only contact their support and hope.
They use past IP addresses or KYC information to lock account. When your account was locked, you can not use VPN to log in or unlock it.
Have you tried to login using VPN and not working?