BCH withdrawal Lederman NanoX

[algiambra]

I have a nano x that I moved BCH onto last September via ledger live. I use the device device quite frequently,  all software and apps are up to date. Last week I moved some other coins to Celsius via same device no problem;when I went to move my BCH it will not transfer it. It says "something went wrong. Please try again "

The address is in the correct bitcoin cash format. I have read some others having same issue.  I have reached out to Ledger and they were slow with response and have given 2 stupid blow off responses.

Has anyone had this issue? Is there another way to withdraw the funds using the nano on another site/app?
TIA

[TryNinja]

Try downloading the Electron Cash wallet (https://electroncash.org < verify the URL) and connecting your hardware wallet to it. You can send you coins from there.

[algiambra]

Try downloading the Electron Cash wallet (https://electroncash.org < verify the URL) and connecting your hardware wallet to it. You can send you coins from there.

Appreciate it, thank you. I will try that way.

[mocacinno]

That error message tells very little... However, I also have similar problems using Ledger Live. It's very rare for me to use Ledger Live because it's quite buggy... I also switched to electrum, electrumLTC and MEW (coupled to my hardware wallet). So, electroncash will probably solve your problem if it was ledger live related (exactly like TryNinja already said).

It's a petty ledger's default wallet implementation is not as good, since the hardware itself is fine (imho)

[algiambra]

I downloaded electron cash, went the the setup process and it doesn't show my BCH. am I missing a step??
I've even triple checked the address that holds it on explorer and it shows it?!?!

[posi]

I downloaded electron cash, went the the setup process and it doesn't show my BCH. am I missing a step??
I've even triple checked the address that holds it on explorer and it shows it?!?!

If the wallet balance shows on BCH and not showing on the electron cash wallet, it means the wallet is not fully synchronize.
Does this area show a green ball as you see in the picture?
Back to the ledger question, is any code included asde from the "something went wrong. Please try again "?

[algiambra]

I downloaded electron cash, went the the setup process and it doesn't show my BCH. am I missing a step??
I've even triple checked the address that holds it on explorer and it shows it?!?!

If the wallet balance shows on BCH and not showing on the electron cash wallet, it means the wallet is not fully synchronize.
Does this area show a green ball as you see in the picture?
Back to the ledger question, is any code included asde from the "something went wrong. Please try again "?

https://i.postimg.cc/Pr59tJj8/Screenshot-20210305-201757.png

The green light is there.  No error code on ledger live.

[posi]

I downloaded electron cash, went the the setup process and it doesn't show my BCH. am I missing a step??
I've even triple checked the address that holds it on explorer and it shows it?!?!

If the wallet balance shows on BCH and not showing on the electron cash wallet, it means the wallet is not fully synchronize.
Does this area show a green ball as you see in the picture?
Back to the ledger question, is any code included asde from the "something went wrong. Please try again "?

The green light is there.  No error code on ledger live.

Then something is wrong elsewhere to begin with which I believe was also what make you get the  "something went wrong. Please try again ". Do you by any chance use 2FA or U2F for the wallet at some point?
Have you tried to close the electron cash wallet, restart your computer and sign in the electron cash wallet?
About the ledger, are you using the updated ledger live version?

[khaled0111]

I downloaded electron cash, went the the setup process and it doesn't show my BCH. am I missing a step??
I've even triple checked the address that holds it on explorer and it shows it?!?!

If the app is fully synced but still shows zero balance then probably it isn't the same wallet.
Are the addresses on Electron cash are the same as on your Ledger? If no, then, most likely, you did something wrong when connecting your hw to EC.
Here is a step-by-step guide on how to properly set up Electron cash and  connect your Ledger to it:
https://support.ledger.com/hc/en-us/articles/360009676633-Set-up-and-use-Electron-Cash

[algiambra]

I followed those steps via ledger originally when i installed. my address is not in the electron wallet. all apps and ledger live are up to date.
ledger hasnt sent a BS respoonse in days.
im not sure how to upload/attach a pic of the wallet to show that its on the nano and showing on explorer.

[algiambra]

I manually put in the address to do a new wallet on electron Cash and shows my BCH but its marked as "watch only"
so i can transfer it. Does this mean anything? Does it help someone help resolve my issus (lol)??

I downloaded electron cash, went the the setup process and it doesn't show my BCH. am I missing a step??
I've even triple checked the address that holds it on explorer and it shows it?!?!

If the app is fully synced but still shows zero balance then probably it isn't the same wallet.
Are the addresses on Electron cash are the same as on your Ledger? If no, then, most likely, you did something wrong when connecting your hw to EC.
Here is a step-by-step guide on how to properly set up Electron cash and  connect your Ledger to it:
https://support.ledger.com/hc/en-us/articles/360009676633-Set-up-and-use-Electron-Cash