hello there, i just wanted to report that the mentioned casino (bitcoinpenguin.com) is not paying out my winnings,
after more than 7 hours after withdraw, it is still in pending status.
Lets wait a little bit to see if the pay.
I've never heard of bitcoinpenguins, so I'm not defending them or supporting your accusation at this point. But, 7 hours isn't anything to worry about. Many casinos hold onto withdrawal requests for some time so they can combine the payouts. It saves them a few sats on transaction fees, and if it's a smaller casino with only a few clients they may combine withdrawal requests for single payout every 24 hours. The big cyrpto casinos do the same thing. I will say that I don't recall ever waiting 7 hours for a payout from Sportsbet (for example,) but I can't say with certainty that they have never taken that long. I usually request the withdrawal and go about my business, I don't sit around impatiently waiting for the coins to show up.
I recommend you remain patient and if the coins aren't sent to your wallet after 24 hours, then it may be time to worry.