What happened:: Dec 2020, I was induced by someone thru online dating site coffee meets bagel and started investing in cryptocurrency in CoinPal exchange (
https://coinpalex.site/), deposited 52100 dollars into various personal bank accounts opened in East west bank in CA provided by the scammer. Jan 2021, I tried to withdraw the funds, coinpalex.site asked for 24% security deposit to be paid up front in order to make sure my deposit source is safe and secure, after paying the so called security deposit in total 16000, scammer mentioned I need to wait in a line for the withdrawal to be procced, if I want to proceed fast I need to upgrade to VIP member and deposit another 24000. I did not deposit any more money and until now, I still have not gotten my money back, contacted customer service multiple times, they are not responding nor picking up the calls. I lost 68100 to this fake cryptocurrency trading platform. I also contacted Singapore Monetary Authority, they said CoinPal is completely unlicensed, unregulated scam exchange platform. The scammer I met online kept encouraging me to borrow money from the banks to make big profits, I took a couple loans from multiple banks, when it came to withdraw, they blocked me on what's app and disappeared, left me owing a lot of money to the banks.
They also did maintenance multiple times, and erased my trading records and the conversation history with customer service person.
Scammers Profile Link: https://coinpalex.site/mobile login:
https://www.coinpalex.site/wap/#/Reference Link: Coinpal is a scam because also I found another website
https://www.goldencoreex.com has exactly the same contents as
https://coinpalex.site , and multiple users reported goldencoreex is a scam. If Coinpal has the same website contents as goldencoreex , and goldencore is a scam, both websites are owned by the same group of scammers
https://www.trustpilot.com/review/coinpalex.sitehttps://www.trustpilot.com/review/goldencoreex.comhttps://www.scamadviser.com/check-website/goldencoreex.comhttps://www.[Suspicious link removed]s/amp.reddit.com/r/Scams/comments/lct8b2/goldencoreex_tinder_scam/
https://www.reddit.com/r/Scams/comments/l4ntdn/wwwgoldencoreexcom_financial_theft_scheme/Amount Scammed: 68100
Payment Method: Bank wire transfer to the person bank accounts they provided, then they put fake numbers in their platform
PM/Chat Logs: Part of the Chat history with Coinpal Customer service,
[2/26/21, 8:09:33 AM] Coinpal Customer Service: Due to the large number of verification personnel, the technical department said that it will inform you as soon as possible after completion. Please understand the inconvenience caused!
[2/27/21, 10:42:15 AM] Me: Hello, customer service. I am queuing up for withdrawal. Will the loss of maintenance information of this app affect the withdrawal progress?
[3/8/21, 9:09:40 AM] Me: Hello, are you there
[3/8/21, 9:10:22 AM] Coinpal Customer Service: Due to the large number of verification personnel, the technical department said that it will inform you as soon as it is completed. Please understand the inconvenience caused!
[3/8/21, 9:11:01 AM] Me: Can you check if I will withdraw funds next week?
[3/8/21, 9:11:36 AM] Me: I have a deposit and I am waiting
[3/8/21, 9:18:03 AM] Me: Last time I said that I was ranked 38th. I should be here this week. That's why I asked
[3/8/21, 9:18:12 AM] Coinpal Customer Service: Due to too many verification personnel, please be patient!
[3/8/21, 9:20:32 AM] Me: Will the documentary function be restored?
[3/10/21, 9:08:20 PM] Me: Hello, I want to ask if there is any update?
[3/10/21, 9:11:33 PM] Me: Because I cannot make any transactions during the withdrawal period, I applied for the withdrawal in January and was told that the withdrawal will be completed in March and the transaction can be resumed. Can you help me see if the service provider has queued me up?
[3/14/21, 11:14:38 PM] Me: Hello. Can't you still check my withdrawal status for me now?
[3/15/21, 9:35:47 AM] Me: Hello
[3/15/21, 9:38:13 AM] Me: Is it still impossible to trade during the withdrawal period? Can i make some trades
[3/17/21, 9:59:04 AM] Me: Hello. Are there any updates?
[3/23/21, 2:58:31 PM] Me: Hello. Can you check my withdrawal application for me? Have been waiting for weeks
[3/23/21, 10:39:05 PM] Me: Hello. Are you not giving money?
[3/24/21, 7:27:35 PM] Me: Hello. Has my January withdrawal application been verified? Is it possible to withdraw money now in March? I don't want to keep asking, but I have been waiting for two months. I also mentioned the middle of March.
[3/29/21, 10:01:42 AM] Me: Hello.
Additional Notes: customer service phone number is located Singapore, and the platform claims they are located in Singapore, but their host is located in US
there is no way to know where they exactly are, no address or phone number
Via whats app to communicate with customer service person： +6591414804
