Blockchain.com scam - lost funds

[sheenshane]

However the other address has way more BTC connected to it.

Presumably, that's their hot wallet.

I'd used this wallet maybe 2 years ago and I have never been encounter such a problem until I switched to a non-custodial wallet instead of a web wallet because I feel unsafe using a web wallet.  It might once you have a problem is not just easy to fix for them, in short, they had poor customer support and you're very lucky once you get answered from them.

I suggest you guys stop using a very buggy web wallet, there are too many open-source wallets out there to use, it's safe and you have full control over your private key.

Additionally, be aware of the web portal blockchaintradingfx.com. These guys are SCAM. Get away of them.

This isn't the official web portal of the blockchain wallet, it's obviously a scam site if you will use them.

[andulolika]

Stop blaming blockchain.com when you aren't able to keep your data safe, i done the same.

[Woodie]

Since you say you are a group, what controls have you put in accessing this account....is it one person with the password responsible for any transactions.

My advice, before you go to Luxembourg try ask among your selves, good luck.

OP, some of the scams that some users might ravage against Blockchain.com may not even be their fault but from the users carelessness. There have been phishing sites online in disguise as Blockchain and most users usually makes the mistakes of signing up with them.

That's one problem we can not over look, a "man in the middle attack" but thought these aren't has common as they were a few years back.

[Lucius]

Since you say you are a group, what controls have you put in accessing this account....is it one person with the password responsible for any transactions.
My advice, before you go to Luxembourg try ask among your selves, good luck.

The OP hasn't been active since 2019, so it's a little silly to give him advice not to do something he's probably already done. If someone doesn't have some important information that means something, the OP contains information for direct contact - so please everyone to refrain from classic shitposting.