Is HITBTC Bad Exchange?

[Darker45]

I used to be a user of HitBTC. I never had any major issues with them until I came back to the platform after being inactive for more than a year, I think. That was when they asked me to submit KYC. And it was understandable. Since I had a little fund left there, I just complied and was quickly approved.

Apparently, however, this is not the kind of experience a lot had with the exchange. HitBTC has a lot of complaints, so many so that I assume there is indeed an issue with them. I think the exchange needs improvement especially about their support system. It is better that one avoids this exchange.

[kokrokok]

@noorman0 >> my frozen funds there 0.01 BTC of which $70 is my remaining balance there. Ok I will try to contact MrWhiteBites, maybe he can help with my problem
@seramania >> of course it was HITBTC's fault because for the first 3 days my balance was safe and then suddenly disappeared
@Hamphser >> all I know is the fees are very expensive, I didn't expect it to happen like this
@tabas >> yes, I will never use this exchange again
@Bitcoin_Arena >> I've checked everything and it's in the history too

[tabas]

@tabas >> yes, I will never use this exchange again

That's much better. With all of those bad reviews that have been given to them and with your personal experience. That would really be more than enough not to try them anymore.

[Rrita]

I'm having some problems with HITBTC. The first is that I lost 0.01 BTC there, I have sent some support with some evidence but no response and it's been more than 3 weeks. Second, I always fail to do KYC there, even though my documents are fine for other exchanges such as Binance, Kucoin and several other exchanges.

If I am not wrong, You are new at Hitbtc. They are doing it with a newbie account most of the time. They also did this kind of shit with the old members but my luck was fine that they cant able to do anything with me or my fund.

Will you share more details on how you lost 0.01 BTC at Hitbtc? I mean more details will help for a good discussion. If you check the Exchange section in this forum, You can easily know how many people facing problems with Hitbtc. I am no more with Hitbtc, and most of the people are already out from Hitbtc. Check this thread https://bitcointalk.org/index.php?topic=378827.0 Try to read some latest posts. This post is made by Hitbtc, also don't forget to check the reputation of OP. You can see a lot of people suffering from various problems with Hitbtc. KYC is one of their big problems.

[Kyraishi]

I'm having some problems with HITBTC. The first is that I lost 0.01 BTC there, I have sent some support with some evidence but no response and it's been more than 3 weeks. Second, I always fail to do KYC there, even though my documents are fine for other exchanges such as Binance, Kucoin and several other exchanges.

Count your lucky stars that this is only 0.01 BTC and not something major.

I used to also use HitBTC as it was one of the only exchanges for BCH when the fork initially came out and I wanted to liquidate those coins at the nearest instance. Took a huge risk as there was already some accusations at the time but ended up going okay.

It's a bit of a gamble and unfortunately you're on the losing end. Try to keep bugging the support and get them to give you definitive answers, that's the best you can do.