I do little graphic designs myself, mostly related to my main service offered dito sa forum which is Bounty Management. Most of my clients are Foreigners.
Here are few of my insights.
1. How do you talk to clients online?
You mean in what manner? Politely syempre.
I usually ask them what they want in terms of the overall designs and when they say na ako na bahala. That's the time that I work on what I can make to please them.
Once the initial draft is completed, I send it to them for approval, and once approved, ipa-finalize na.
Most communication is done either through e-mail or telegram (bibihira 'lang through discord/whatsapp).
2. Do you sign papers for online clients? or wala po? if wala whats the scenario or anong ganap na dapat professionally ?
Mostly, no. But there are also instances that you'll be asked to sign some papers, send in invoice, iba nga may pa NDA pa. haha
If walang required papers, you just ask for their final confirmation that you have the green light to start making the designs.
Don't ever offer to make a design without proper confirmations, baka masayang 'lang oras mo.
3. If you are hired by a design firm what the process is? do you have papers to sign from the design firm? What's my move as a hired graphics designer?
Haven't experience this before so wala akong maisagot.
4. Do you ask for a downpayment?
Yes. Mostly 50% of either your overall rate or weekly rate (weekly sakin, for bounty management). Just to seal the deal.
There will be times that clients will even send full payment upfront especially when they are in a hurry to launch something or just purely trust you based on your rep.
Ano po young mapapayo niyo sakin and mga things and dapat kong alamin na hindi ko po na ask?
Always have patience when dealing with clients as some of them will be very keen on what they want the designs to look like.
May clients na pinapa-ulit-ulit yung designs hanggat 'di nila nakukuha yung gusto nila so be ready for that.