OP is inactive in the forum for one and a half months. I believe that the representative and promotional team of Puntcasino isn’t good enough to provide information to the users. Yesterday I had received a promotional message with $10 free chip, but I'm getting an error message when I tried to claim it.
![](https://ip.bitcointalk.org/?u=https%3A%2F%2Fi.imgur.com%2FwEs1S4b.jpg&t=663&c=vbrm-lcvtZimcw)
I'm wondering why they sent me the promotional message if they don't allow everyone (people of all countries) to claim the bonus code. Has anyone else received the $10 free chip bonus email from them?