You provide that piece of information during your level-1 KYC.
[image snip]
I am level 2 verified and I never filled out any occupation as you can see in the picture. So this was, at least in the past, not mandatory.
Maybe they added that later, I don't know. Who are they to ask anyway what occupation players have, never filled that out anywhere anytime so I see this for the first time.
I was thinking the same and took a quick search on the net, trying to find old article with this occupation field being exist, I initially thought that was added when they revamped their KYC system [the now mandatory to perform KYC prior to any play, and those suddenly revoked verified status], but apparently they've been around since at least one year ago.
https://www.casinokrypto.com/en/review/stake-casino/Another image showing that field was also provided [accidentally] by a redditor who posted around three months ago.
https://www.reddit.com/r/Stake/comments/1bjpurr/verification/?rdt=36013Failing KYC because of a changed job, which happens all the time, would be the biggest joke of them all. It's not like he provided a wrong name, date of birth or anything.
Jobs as well as an address to change is the most common thing ever.
I honestly think this cannot be the issue here. They are talking about "misleading documentation constitutes a significant violation of our terms of service", I think a different job is nowhere close to that.
One more example, my address changed 2 years ago, I never updated it on stake. I asked my VIP host if I should do the update and even she told me it's not really necessary. Just for my own safety I now screen shotted this conversation with her about that subject.
I am in agreement with this.
Previously, with my post about having the occupation info supplied during level-1 KYC, I wanted to say that I guess if the root of OP's case is indeed this simple problem, it tells us that Stake does not only check if our fund come from legit source, it also confirms whether it matched the information we gave previously, which a bit inconvenient [an understatement, I know], if such minor misunderstanding can grant for our account being completely locked, given people change occupation from time to time, and not strictly speaking the nature of their employer, but can also cover a wider scope of change-of-occupation as in the field that they work for.