Kicking/banning and or limiting a player for winning too much

[noormcs5]

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

I think in this case it is the fault of the gambler to make a second account on the same site (when it is not allowed and written in the terms and conditions of the gambling site). When anyone violates the terms and conditions, it gives an easy excuses to the gambling site to ban the account or seize the funds (not allow withdraw) and no one can blame them because they are doing it as per the rules.

If he hadn't made a second account, and then the gambling site freezes hi account or limit his gambling activities, then we had the right to blame them but not in this situation.

By the way if any gambler is so lucky that he is wining a lot of bets and games, so instead of gambling at one casino, he can gamble at multiple casino and avoid being coming in the eyes of the gambling site owners that his winning ratio is high.

[Distinctin]

By the way if any gambler is so lucky that he is wining a lot of bets and games, so instead of gambling at one casino, he can gamble at multiple casino and avoid being coming in the eyes of the gambling site owners that his winning ratio is high.

Gamblers does not see that way, they believe that they are lucky playing on a certain casino rather than a certain game, so they will not take their business somewhere else. Limiting is actually normal, but it's only for those who are betting a lot of money, but for bets like $100 to $500 and then the casino will limit your because you are winning, that pretty much say that they just have a limited bankroll and therefore it's hard to trust them with big money.

However, these things are already beyond our control as the casino are the ones operating the business, all we can do is just to accept it but should not resort to breaking the rules, otherwise instead of winning, we might face some trouble and that our funds will be stuck.

[Odohu]

Maybe his offense is doing what casinos does not want their customers to do consistently. In other words, your friend is spoiling business for them. But on a serious note, what kind of luck will make your friend to win consistently? What happened is that they might be suspecting him of cheating or having access to fixed games so they had to act to protect their business. I have not seen this happen anyways but I feel it is possible.

[Sg4j1n3ll0]

Maybe his offense is doing what casinos does not want their customers to do consistently. In other words, your friend is spoiling business for them. But on a serious note, what kind of luck will make your friend to win consistently? What happened is that they might be suspecting him of cheating or having access to fixed games so they had to act to protect their business. I have not seen this happen anyways but I feel it is possible.

in many casinos they feel they have the right to do it, in the sense that if you are winning too much they have to find a way to chase you away or stop your winnings otherwise you would ruin them, considering the fact that in many cases they do it to protect themselves and they are right because there are many people who cheat casinos like cheaters at blackjack and trust me there are many of them once in Monte Carlo I saw them thrown out in a bad way, some even beaten

[Igebotz]

The purpose of every casino is to be ahead in profit, and if someone is racking up too much profit, such person must leave; if I were the casino owner, I would do the same. 

By the way if any gambler is so lucky that he is wining a lot of bets and games, so instead of gambling at one casino, he can gamble at multiple casino and avoid being coming in the eyes of the gambling site owners that his winning ratio is high.

Moving to another casino isn't the point; the point is that luck doesn't happen at every casino; I have more than 10 casino accounts and am only lucky on one (with a higher winning percentage than the others); the disadvantage is that it only accepts Fiat deposits, and I rarely gamble in Fiat.

[Dr.Bitcoin_Strange]

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

Just as someone already said here, casino is a business for another man and the person only makes profit when the gamblers are losing their bets or stakes and there's no way a casino owners will discover that they are usually running losses due on one customer that they will not want to kick the customer. The house edge of the casino games is already designed to favor the casino and not the gamblers and if the gambler keeps winning, the casino will have no option but to either restricte the account and if you are not lucky enough, they could say you are using a Bot (lol) just to make sure they tag you to something allegedly.

[Dewi Aries]

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

Just as someone already said here, casino is a business for another man and the person only makes profit when the gamblers are losing their bets or stakes and there's no way a casino owners will discover that they are usually running losses due on one customer that they will not want to kick the customer. The house edge of the casino games is already designed to favor the casino and not the gamblers and if the gambler keeps winning, the casino will have no option but to either restricte the account and if you are not lucky enough, they could say you are using a Bot (lol) just to make sure they tag you to something allegedly.

Yes so obviously one of the reasons why casinos do not limit the number of defeats of the gamblers who play there is because the goal since the beginning they built the casino is to make a profit and the profit is only obtained from the losing gamblers, meaning that when more and more gamblers lose then they will also be happier, and that's why casinos often do promotions by promising something that sounds very tempting, none other than that just to get more people interested and enter the trap that in the end they will most likely lose a lot and the casino gets a lot of profit.

So I think it's unlikely that casinos will limit the number of losses of gamblers while profits are the top priority, on the other hand I have never experienced the incident described by the OP because I have never had such a big win, but certainly limiting the number of winnings of gamblers yes maybe it can be done by casinos because there are no other options to avoid bankruptcy, but yes anyway I would say that the casino is irresponsible.

[Mr. Magkaisa]

OK, so, sometime last week, a friend of mine got so lucky with his sports betting that he kept winning all his bets, he said himself that he wasnt even sure of some of the games he bets on but he somehow still won it, and according to him, after winning ten times in a row consecutively, the casino placed a limit on the amount of money he can bet in a game, he said he was betting around $500 or more each time, but after being limited, he can't bet more than $10, he got agree and decided to open another account on the same casino (his first mistake), then withdrew all the money on the first account, and deposited exactly the same amount on his second newly created account (his second mistake), and then placed his first bet, and when he came back to check, he discovered that both accounts has been banned, it turned out that immediately his bet on the second account won, the account was banned together with the first one, he's been talking with the casino customer care to atleast allow him withdraw his money, but they said they won't allow him access to the money until after 365 days, that this is a punishment for what he did, and because they don't want to forfiet his money, he must wait, and come back after one year to withdraw his money.

Now, I just want to ask us, if you own a casino, and a particularly customer is always winning, winning and winning, would you kick/ban the customer, or limit him or her?
And why please?

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well?

          -   A casino is very unfair when they do that to their players on their gambling platform. It's not the gambler's fault if he always wins; I wish they would have put a limit bet amount on every game they have from the beginning.

It seems from your story, because of your friend, that their casino does not have a limit on the bet amount. Because if that's really the case, the casino gambling platform will run out of funds, which is why the casino owner will really be obliged to do it for them so they can't go bankrupt. Also, 365 days is too long; the question is, will they really return it after 1 year?

[dezoel]

It's normal for a casino to limit a user account if they are seen winning a lot of bets consecutively because there are a lot of reasons for them to do that. What if the user is cheating somehow? If they know the outcome from before, and if they make a very large bet and win it, the casino can have negative consequences for that, so they take the steps necessary to stop that from happening and after letting it happen a few times, they apply a limit to the player so that they aren't able to make large bets anymore.

Your friend's biggest mistake was to create another account on the same platform. If he had managed to withdraw the money successfully, he should have used another sports betting platform to start placing his bets there so that he doesn't have any problems. They are not wrong for banning him since he created more than 1 accounts and that is against the terms and conditions of any platform.

[michellee]

Whether a user creating two accounts does not have an intention to cheat but it's obviosuly a violation to the TOS. Therefore a casino has its right to ban and confiscate the money if necessary. it's a lesson so that everyone should read the TOS, not only upon signing up but regularly as TOS can be change overtime, or maybe susbscribe with the casino so you'll receive an email regarding any changes.

OP's concern is not new, but out of frustration due to account getting limited, it's not a reason to create another one with the same sportsbook/casino, why not try to gamble in different casino, that way he won't create a problem.

We must avoids creating multi account in casino for our own good, especially if we often playing gambling on that casino. That can makes casino suspicious with our activity and they can do many things to us. When we always avoids something that can leads us to breaks the rules of the casino, we will be safe and can enjoy our gambling activity.

If we just use gambling as one of our activity, we will not chase anything and only wants to enjoy our free time. That can gives fun while we are break from our daily activities and relax ourselves. We know that playing gambling will not always gives win so we can reduce the lose.

He can create new account in other casino to avoids for breaking the rules. That will be safe for him as he doesn't needs to worry with anything. But still, selecting other casino to playing gambling needs research before we choose so that will needs time unless he have a casino lists that can he use to playing gambling.

[Webetcoins]

As unfair as it seems, casinos do have a right to ban players for winning too much. Even Dana White has complained about getting banned from several casinos because they didn’t want him to win too much.

In the case of your friend they weren’t banned for winning too much, they were banned for multi-accounting. They should have just waited until they removed the limits from his account instead of breaking the rules so he could make larger bets. If they were suspicious of him before, this would’ve just given them an excuse to ban him. They could have also kept his funds but they actually gave him an opportunity to withdraw in a year, which seems like a reasonable compromise.

That's impractical for this online casino to do that on players, they're pushing potential customers aways to play on their gambling site. Yes we do understand that there's several instances that multi accounting really existed but to those that's confirmed doing so. Winning players should be provided with welfare and protected of his rights for his funds, because the day he/she lost many times doesn't pay off a rewards if I'm not mistaken.

I think a casino also knows what you are talking about. They might done some account checking first before they proceed. By the term " winning too much ", I think the bettors are confident that they have recovered their previous losses. There is still a reward either we win or lose (rakeback for example).

It may only be small for some but sometimes these amounts can help us to recover or win even more. So, I won't underestimate them. I will only be thankful instead and there are even casinos who don't have such feature but we can't believe that we still play at them, not only once or twice but multiple times. Although we might also be a newbie before and not aware that there are better casinos than them.

[Dr.Bitcoin_Strange]

So I think it's unlikely that casinos will limit the number of losses of gamblers while profits are the top priority, on the other hand I have never experienced the incident described by the OP because I have never had such a big win, but certainly limiting the number of winnings of gamblers yes maybe it can be done by casinos because there are no other options to avoid bankruptcy, but yes anyway I would say that the casino is irresponsible.

This is not the first time this kind of issue has been raised here; sometimes around last year, a newbie created a topic where he was asking for a casino where he can freely stake a huge amount without being limited in the amount he wants to stake. He was complaining about a casino that he has been using for more than three years, but they later started to limit the amount he could stake at once, which was not cool with him.

He didn't really explain what led to his staking amount being limited, but from what I understand and since he was a sports bettor, I feel he must have really been winning too much and the casino decided to limit his staking amount. 

Casino games usually have a higher chance of making gamblers lose their money, and the casino owners are aware that they have a higher percentage of winning in each game, so when they see that a gambler is winning continuously on that game, they will probably see it as something that is quite abnormal. 

[Forsyth Jones]

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That friend of yours is very lucky, huh?
How does he explain winning/hitting 10 consecutive predictions without any losses along the way? Anyway, I'm not asking your friend, since that's not the focus of the discussion.

In my opinion, I don't think this casino's practice of keeping the customer's money is fair, even if this is in the contract, the most the casino could do is limit that user's account/IP, reduce the amount of bets and so on. Are you going to keep the client's money and all of it?

If I had a casino I'd not choose to keep the customer's money, although your friend is having a lot of luck, one day he will lose, as will the other players in my casino if they are making a profit for me with their loss, my casino would remain viable.

But if it's the casino's rule to ban users who always win or keep their entire bankroll tied up for X days, there's not much that can be done unless the user is willing to take the case to court, but if the casino is online and from another jurisdiction, it would complicate things more.

Not to mention that this can create a headache for the casino, as the user can expose it on social media, if it is an influencer the casino is screwed, the chances of losing customers and potential customers increase.

[South Park]

We must avoids creating multi account in casino for our own good, especially if we often playing gambling on that casino. That can makes casino suspicious with our activity and they can do many things to us. When we always avoids something that can leads us to breaks the rules of the casino, we will be safe and can enjoy our gambling activity.

snip

This was his biggest mistake, we must remember that casinos just like us want to make money, so a gambler that can win so many times in a row will seem like an anomaly for them and that may get your account limited, however this is just normal behavior for most casinos, but by opening an account on the same casino, the friend of the OP violated the TOS and now the casino could take actions against him for doing it, so I find it unlikely he will recover his money.

[OgNasty]

It’s pretty rare for a casino to cut someone off because they’re winning too much. I’ve heard of it happening at high stakes tables when a player keeps doubling their bet until they finally get ahead, but in small stakes online gambling is find it a little hard to believe this is happening without some other form of interference going on.

[dansus021]

First of all, I agree with you that your friend is making mistake hehe because he win all the times maybe because he is very luck at that point but the biggest mistake he opened new account with the same IP and deposited again to the first account. HMMMM I mean what is the motive to do that haha.

Why do casinos limit or ban a user when he or she is winning too much, but do not do the same when the user is losing too much as well? Kicking/banning and or limiting a player for winning too much

I mean the answer is obvious right the company is wanted profit and that's it, the key of all business to stay alive is profit so whenever there is a player win big there is a chance that the casino is going to limit the account especially if the player have behaviour like registered with same IP or etc