Having problems sending with blockchain DeFi wallet

[SkyNsp]

I haven’t logged in for awhile and keeping my xlm
On blockchain
Now when I log in I’m unable to send or do anything with my assets
 
saving few xlm and  Trying to send
Every time trying to send my xlm and after click preview send
Message appears
Something went wrong …malformed request please check input format and try again

And now i’m stuck can’t use my assets anyway

[OmegaStarScream]

The blockchain wallet is backed up by a seedphrase. You can try to use that to restore the wallet into a different wallet that supports xlm and whatever other assets you have.

You can also try and use the mobile wallet (if you're using the web version) or vice versa

[_act_]

Import the seed phrase on another wallet. I checked Unstoppable wallet which is an open source wallet but I could not see stellar lumen. I saw it on Trustwallet but which is close source. I guess Bitget wallet will also has it. I noticed the price of seller lumen increase recently and you may want to spend your coins before the coin fall more in price. So try and use Trustwallet to send it and see what will happen.

[SkyNsp]

The blockchain wallet is backed up by a seedphrase. You can try to use that to restore the wallet into a different wallet that supports xlm and whatever other assets you have.

You can also try and use the mobile wallet (if you're using the web version) or vice versa

The blockchain mobile wallet also doesn’t let me send
There is only deposit button not send button
The balance not showing on my xlm address on mobile version
Seems like not sync
It only show on the web version
I tried also to send small xlm amount to  blockchain wallet
the issue still remains

Yes i have the back up but afraid to use it with other network and
Miss things up
I’m trying to understand what is going on before making a wrong move

[SkyNsp]

Import the seed phrase on another wallet. I checked Unstoppable wallet which is an open source wallet but I could not see stellar lumen. I saw it on Trustwallet but which is close source. I guess Bitget wallet will also has it. I noticed the price of seller lumen increase recently and you may want to spend your coins before the coin fall more in price. So try and use Trustwallet to send it and see what will happen.

Well yes i was thinking to sell
But now i’m stuck can’t even exchange on blockchain wallet
i even contacted blockchain support
They asked me to screenshot the problem and
Then they asked me to  take consol screen shot and they escalated the problem
But i don’t know if they gonna solve it or how long it will take


I looked up trustwallet   They offer recovery from private keys or recovery pharas
But the recovery pharas attached to my whole blockchain account not only xlm

I looked them up on trustpilot also alot of people complain about their service

I’m afraid to use the private key result in another problem
I’m trying to understand the problem and best solution for it
 

[logfiles]

OP, you have been given possible solutions. Perhaps you can look for a more suitable wallet from the official website (https://stellar.org/ecosystem?refinementList%5Btags%5D%5B0%5D=Wallets)
Choose non-custodial and open source as first choice, like solar wallet (https://solarwallet.io/). Unfortunately, It has not been maintained for a couple of years now. Blockchain wallet is so buggy that you should avoid it.