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Author Topic: Is support@compliance-electrum.org a legitimate email address  (Read 172 times)
stejamtro (OP)
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July 01, 2024, 05:45:09 PM
Last edit: July 04, 2024, 03:41:29 PM by stejamtro
 #1

I have had my transfer blocked by the “fraud” department at Electrum and support@compliance-electrum.org are telling me that the block is temporary. Does anybody have any ideas in this. Have I been scammed again ?

To add to this; I’ve been communicating with ICCA (International Crypto Crime Agency) who have told me they have recovered funds which were blacklisted, but using my name to try to trade them unsuccessfully.

The transfer was from their (ICCA) servers to my Electrum address. So…..have I become a victim of yet another elaborate scam to get me to pay fees to “Electrum compliance” for a fictitious recovery transaction ?

——————————————————————————————————————————————————

I have ceased all communication with ICCA and the support email and reported the website on ScamAdviser.
I’ve given a thorough rundown of the facts, so hopefully it’ll deter others from being caught in the same trap.
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July 01, 2024, 05:45:41 PM
 #2

It's definitely not. Electrum does not offer any kind of support outside of their official Github repository. Electrum has also no way of accessing your funds or blocking them. No one has a way of blocking your transfers

I'm not sure I understand though. Did you originally download Electrum from somewhere outside of Electrum.org? Or you do have the legitimate Electrum wallet, but you just received an email saying your funds are blocked? And if you do have the real version, I would imagine you would have tried to spend your funds to see if they're indeed blocked as they claim?
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July 01, 2024, 05:47:05 PM
 #3

It's not possible that email looks like a scam email; it's either they are trying to scam you or you are already a victim of a scam that's trying to use that means to convince you that your money is frozen so that you can pay more money.

Blocking your money means censorship, or on the other hand, they perceive the electrum to be like a centralised system where your funds can be frozen at any time and access denied by the owner of the fund, which the electrum is not.

The scam could have been more convincing if they used a centralised service in trying to deceive you.

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July 01, 2024, 05:48:59 PM
 #4

Does anybody have any ideas in this. Have I been scammed again ?
If you have your money with the people or you use their fake wallet which is not Electrum but calling it Electrum to their victims, that means you have been scammed.

If you use a legit Electrum downloaded from https://electrum.org and you did not send them any money or coins, that means you have not been scammed yet.

Avoid them because they are scammers.

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July 01, 2024, 05:51:37 PM
 #5

Quick life tip: Usually unless it’s the ACTUAL official website domain, then it’s a scam.

Binance.com is real? Then you would probably receive an email from support@binance.com, legal@binance.com, etc

And the fake ones? legal@binance-tech.com, help@legal-dept-binance.org etc

And even then spoofing real looking emails is quite trivial task.

-

So electrums website is electrum.org… does that one you receive look real?

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July 01, 2024, 05:59:38 PM
 #6

I have had my transfer blocked
How did you make this transaction? Electrum does not send emails, maybe you installed malware.

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July 01, 2024, 06:05:49 PM
 #7

Electrum does not have any 'fraud' department, it is an open source and self custodial wallet. You have to provide more details about what the problem is, if you sent funds and it was blocked, then you are using a cloned site, and if such a thing didn't happen, then why this topic?
Does anybody have any ideas in this. Have I been scammed again ?
Were you scammed before? Provide more details about everything you are saying.

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July 01, 2024, 06:16:21 PM
Merited by The Sceptical Chymist (3)
 #8

You will have to go back a few steps and walk us through the whole situation.

When and how did you buy bitcoin and when did you send them to electrum? How did you download electrum and more importantly, how did you get the message of blocked transaction?
Do you have a txid?

Without the exact info no one can help you figure out what is going wrong.

- Jay -

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July 01, 2024, 10:49:01 PM
Last edit: July 01, 2024, 10:59:16 PM by FinneysTrueVision
 #9

The domains icca.agency and compliance-electrum.org were both registered by the same person within a few days of each other at the same registrar. It is a scam. If your Bitcoin transaction was already confirmed on the blockchain there isn’t any agency that can help you recover those funds. Electrum doesn’t have a fraud department and can’t block someone from using Bitcoin.

You can ignore these scam messages from ICCA and the fake Electrum compliance department. Uninstall any malicious wallet software if this is where this phishing attempt is originating from.

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July 02, 2024, 03:41:18 AM
 #10

No, the email you have received is a fake.

Electrum is an open source project, it does not have a 'compliance' department or a 'fraud' department, the people who set up these email addresses are attempting to steal your wallet/bitcoins. You should not click on any links inside of them or open any attachments and report the emails for phishing.

It is not possible for transactions to be blocked, on the bitcoin network.

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July 02, 2024, 12:49:42 PM
 #11

Electrum is an open source wallet that gives you access to your private keys, with this private keys no ONE can block you from sending bitcoin.

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July 02, 2024, 09:54:22 PM
Merited by nc50lc (1)
 #12

The domains icca.agency and compliance-electrum.org were both registered by the same person within a few days of each other at the same registrar. It is a scam. If your Bitcoin transaction was already confirmed on the blockchain there isn’t any agency that can help you recover those funds. Electrum doesn’t have a fraud department and can’t block someone from using Bitcoin.

You can ignore these scam messages from ICCA and the fake Electrum compliance department. Uninstall any malicious wallet software if this is where this phishing attempt is originating from.
I think OP is in a deeper scam attempt than he realizes. Both ICCA and Electrum are for sure being operated by the same person/entity and who knows for how long they have been manipulating the user.

Cease any communication with both entities and wipe your PC (I wouldn't feel safe by just uninstalling whatever they told you to run). If you are indeed looking to get in contact with the Electrum team take note of their only channel of communication available[1]:
Quote
Contributing
(...)
Besides GitHub, most communication about Electrum development happens on IRC, in the #electrum channel on Libera Chat. The easiest way to participate on IRC is with the web client, web.libera.chat.

[1]https://github.com/spesmilo/electrum
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July 03, 2024, 03:41:33 AM
 #13

Have I been scammed again ?
To add to this; I’ve been communicating with ICCA (International Crypto Crime Agency) who have told me they have recovered funds which were blacklisted, but using my name to try to trade them unsuccessfully.
Not "again", you're continuously being scammed and any promised or returned bitcoins that they've recovered from a scam are just additional attempts to squeeze out more money from you.
That's a common "double-scam" method. It's technically impossible to do that on a self-custodial wallet like Electrum and in Crypto in general.

The proper way to download Electrum is to get it from their official site and verify with its signature with the core developers' public keys.
Only download it from electrum.org
And follow this to verify it (in case your browser is rigged): bitcoinelectrum.com/how-to-verify-your-electrum-download
Use a clean PC to create a new wallet if you want to do that, don't expect bitcoins from the scammer to be real.

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