[...]
I think it will be nice to also invite @holydarkness to help you contact their representative to come and explain the reason you didn’t get your withdrawal.
Hi, thank you for mentioning me, I'll reach Razer once I get a better understanding of this case.
For above reason, OP, I recall that you previously
had a case with Rollbit [deleting your posts won't help, this forum actively and automatically archived every posts] where your balance "mysteriously" disappeared in CrazyTime? And now you're a gambling addict?
I'll notify Razer here to give their side if that's needed, but how sure are we that the previous case was not a case of your addiction? That you gambled those fund yourself, and upon big loses you made up a story to get your fund back?
Razer it's useless already spoke with him. But he not able to provide what other accounts im suspected of using or any proof of that. He just use excuses.
He can say whatever he want no one can actually verify that.
About the other post. You think i care about 2k when i gamble big amount? My account was hacked as i've proved with many screenshot.
This is total different case anyway.
In short:
I've autoexcluded my self and support team told me after 30days i will receive my pending rewards (400$).
Yesterday i wrote to support and they told me "Everything it's fine in few days you will receive not worry"
Today i contacted support and they told me: "Your reward has been voided, you violated terms by using multiple accounts" when i never did that and my only account was fully kyc verified.
They will never tell what other account is it because not exist is just an excuse to not paying the reward and they tell me that after 30 days not before. Made me waste time for nothing
Note: This was not only 1 support agent saying that. I've contacted them many times and all different agent said everything was good and i will get it soon.