duelbits scam

[whynot88]

What happened:: i won 1k from the fantasy sports and these fuckers still havent paid me after it has ended 5days ago. 

Scammers Profile Link: https://bitcointalk.org/index.php?action=profile;u=2859659

Reference Link:
Amount Scammed: 1k
Payment Method:
Proof of Payment: https://gyazo.com/f616dbb1c59ff46c8ba1418fc0981f38
https://gyazo.com/bb324079ed0c825fdd9218952f34be8b
https://gyazo.com/5186198e11e906b4d07da36a5d973425
 
PM/Chat Logs:
Conversation with Duelbits
Started on August 11, 2024 at 03:37 PM Europe/Madrid time CEST (GMT+0200)

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03:37 PM | rodtondan: Agent

03:37 PM | Ace: Please provide as much detail as possible about the issue you're having, an agent will be with you shortly.

03:37 PM | Ace: In the meantime, these articles might help:

03:37 PM | Ace: [Article: "Duelbits promotions and bonuses"]
 [Article: "Am I eligible for a Partnership with Duelbits?"]
 [Article: "Ace's Rewards Explained"]
More in the Help Center (http://help.duelbits.com?conversation_id=824022&utm_content=suggestions-fallback&utm_source=operator)

03:37 PM | Nina from Duelbits: Hello! Thank you for contacting Duelbits. My name is Nina, and I'm here to assist you.



03:37 PM | Nina from Duelbits: How can I help you today?

03:39 PM | rodtondan: Hi i havet got my payout from the basket olympics fantasy tournament yet

03:40 PM | Nina from Duelbits: Kindly hold on briefly while I look into this for you.

03:41 PM | Nina from Duelbits: How much did you bet on it, please?

03:43 PM | Nina from Duelbits: Are we still connected?

03:43 PM | rodtondan: [Image "db.png?expires=1723716000&signature=238b27d78031eb9d41c4a4ffa22a8ac16640479f3189885ff2bfce51ae369a33"]

03:44 PM | rodtondan: yes im talking about this

03:45 PM | Nina from Duelbits: Thank you. I'll check it for you.

03:49 PM | Nina from Duelbits: Thanks for your patience, I am still looking into your query. I will be right back with you.

03:55 PM | Nina from Duelbits: I've escalated it to the relevant team and as soon as I have any news I'll let you know, OK?

03:57 PM | rodtondan: ok thanks

03:57 PM | Nina from Duelbits: You're welcome.

04:22 PM | Nina from Duelbits: Rodtondan, thanks for waiting, and sorry for the delay. Payment will be made to you in a few minutes. Is there anything else I can help you with?

04:25 PM | Nina from Duelbits: Because we have not received further feedback, I will now close this chat. Please let us know if you require further help, we are always here to assist you.
 
 Have a great rest of your day! 🤗

04:26 PM | Ace: Help Nina understand how they’re doing:

04:26 PM | Ace: Rate your conversation

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Exported from Duelbits on August 15, 2024 at 11:33 AM Europe/Madrid time CEST (GMT+0200)


Conversation with Duelbits
Started on August 12, 2024 at 06:54 PM Europe/Madrid time CEST (GMT+0200)

--- August 12, 2024 ---

06:54 PM | rodtondan: Agent

06:54 PM | Ace: Please provide as much detail as possible about the issue you're having, an agent will be with you shortly.

06:54 PM | Ace: In the meantime, these articles might help:

06:54 PM | Ace: [Article: "Duelbits promotions and bonuses"]
 [Article: "Am I eligible for a Partnership with Duelbits?"]
 [Article: "Ace's Rewards Explained"]
More in the Help Center (http://help.duelbits.com?conversation_id=824431&utm_content=suggestions-fallback&utm_source=operator)

06:58 PM | Paulo from Duelbits: Hello rodtondan!
 
 Thank you for contacting us. We are happy to have you here at Duelbits. How can I help you today?

06:59 PM | rodtondan: [Image "db.png?expires=1723716000&signature=313754e48cfcb83a17d3cdbedc607c425a8816dc2f37cb1a560bbc44a6aacab8"]

07:00 PM | rodtondan: hi i havent got my winnings yet from the fantasy tournament

07:00 PM | Paulo from Duelbits: Can you share a link for the tournament?

07:01 PM | rodtondan: https://duelbits.com/en/sportsbook/fantasy/fantasy/dashboard/904478/63457499/6

07:02 PM | Paulo from Duelbits: It looks like we need some help from the Tech team to resolve this. I’ve escalated this ticket to them, and we'll get back to you with more information ASAP

--- August 13, 2024 ---

10:48 PM | rodtondan: sir how long will this take? the tournament ended 3days ago and i still havent got my winnings

10:49 PM | Ben from Duelbits: A moment, please.

10:52 PM | Ben from Duelbits: Thanks for your patience, I am still looking into your query. I will be right back with you.

10:54 PM | Ben from Duelbits: Many thanks for your patience.
 
 This hasn't been paid yet by the Team.
 
 Please continue to exercise patience.
 
 Thank you

10:55 PM | Ace: Help Ben understand how they’re doing:

10:55 PM | Ace: Rate your conversation

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Exported from Duelbits on August 15, 2024 at 11:34 AM Europe/Madrid time CEST (GMT+0200)

Additional Notes: i have contacted the support three fucking times and they still havent paid me. these fuckers cant payout in a timely manner and have also wasted my fucking time

[memehunter]

After reading your chats and assessing the situation prima facie, I strongly suggest you wait for their response in case there were some technical issues. The platform in question has a good reputation here, and I am sure they will not ruin that by scamming $1k from you.
I can understand that it is quite frustrating for you, and it's good that you brought your case here, but at the same time, I urge you to have some more patience.

[acroman08]

I agree with memehunter, I suggest that you lengthen your patience. this isn't the first time I've seen a gambler complain about sports betting payment being delayed. as memehunter has mentioned, the casino has a good reputation here and there could be a chance that there is an ongoing technical issue.

[Shishir99]

While I agree with both of the members above, I suggest you contact them again via this forum so they can help speed up things.
I don't think it is normal to take five days to credit winnings from sports bet. I have sent a private message to their forum account with the link to this thread. In the meantime, could you please contact their live support again and explain that you are waiting for five days?

[Beparanf]

This is not a scam but rather just a delay on payout since this from one of the free tournament. Rewards on free promotion sometimes have delay since they check everything before they release the payout.

I just notice that you keep ending the chat prematurely once they ask you about the status of your reward. I think you should get a reference number to your case to avoid repeating the same question and escalation to your case since the support that answer you that time might failed to escalate it so your issue just keep repeating.

Nevertheless Duelbits will surely give you the reward. Just be patient.

[holydarkness]

I've been chasing a contact of them outside the forum for a little while now for one cases that need their attention [well, initially two, but the other one is stupid and resolved itself]. They're finally come back to the forum today. I am well aware that Shishir99 has reached them, but let me also reach them and notify them about this one while pushing for other case to be attended.

OP, please hold.

[holydarkness]

OP, I was sweeping the old cases to update my long-overdue update to my list, can you perhaps inform us the recent situation of your case? Has it resolved itself? I will appreciate a follow up on your situation so I can reflect it on my list more precisely.

[yahoo62278]

OP, I was sweeping the old cases to update my long-overdue update to my list, can you perhaps inform us the recent situation of your case? Has it resolved itself? I will appreciate a follow up on your situation so I can reflect it on my list more precisely.

Considering the post history of this user, I wouldn't waste a second trying to help them out. The guy also hasn't logged in since Aug 15th and must've been paid by now or he would still be here spewing his defamation of the site. Seems like that's what he likes to do to sites when they delay his wants.

[holydarkness]

OP, I was sweeping the old cases to update my long-overdue update to my list, can you perhaps inform us the recent situation of your case? Has it resolved itself? I will appreciate a follow up on your situation so I can reflect it on my list more precisely.

Considering the post history of this user, I wouldn't waste a second trying to help them out. The guy also hasn't logged in since Aug 15th and must've been paid by now or he would still be here spewing his defamation of the site. Seems like that's what he likes to do to sites when they delay his wants.

Hmm... this is a possibility.

Still, since I'd prefer if the I's are dotted and the T's crossed, and since trying to get an update from OP seems to be a dead end, and for forum's transparency, perhaps I'll try other path to clarify the current situation of this cases, I'll try to reach and inquire their reps about this [and a neighboring thread with similar nature]. Hopefully we can see both cases to their end.

[JollyGood]

If the OP can make the time to create a thread and let everybody know about his issue under the guise of a scam accusation, the onus is on him to keep the thread updated. There is a possibility something untoward might have happened by Duelbits but that scenario seems extremely when considering the background of the newbie OP and the excellent reputation of the casino.

OP, I was sweeping the old cases to update my long-overdue update to my list, can you perhaps inform us the recent situation of your case? Has it resolved itself? I will appreciate a follow up on your situation so I can reflect it on my list more precisely.

Considering the post history of this user, I wouldn't waste a second trying to help them out. The guy also hasn't logged in since Aug 15th and must've been paid by now or he would still be here spewing his defamation of the site. Seems like that's what he likes to do to sites when they delay his wants.