Shuffle.com – $600 WITHDRAWAL STUCK

[Eshangarg7]

Hello everyone,

I want to report my bad experience with Shuffle.com.

I requested a withdrawal of $600 about 1 week ago.

The status is still showing "in review" and no payment has been processed.

Shuffle support asked me to complete KYC verification, which I did successfully 7 days ago.

Even after completing KYC, the withdrawal is still not processed.

I have tried contacting live chat support many times but get no real response.

I also sent emails to their support team, but I have not received any replies.

At this point, it feels like Shuffle.com is intentionally delaying or blocking withdrawals.
I am posting here so that other community members are aware and to ask Shuffle.com to give a clear response and release my funds.

This behavior is unacceptable, and I strongly warn others to be careful before depositing money into Shuffle.com
shuffle username -Eshangarg71


https://ibb.co/C5P0C97j
https://ibb.co/q3YZsn61
https://ibb.co/8nZX8Bkr
https://ibb.co/r20tQP78

[God Of Thunder]

This is unfortunate!

It seems like the number of scam accusations against Shuffle has started to increase lately. The first page of the scam accusation board has eight threads against Shuffle, which is kind of a large number considering the time frame. But I think they are a reputable casino that has been operating for a while now. I would like to mention @holydarkness in this thread so he can take a look.

Seven days under review is a long time, even after the KYC was complete. Let's hope you will get some help from HolyDarkness. But since the weekend is here, he might be busy with real-life things. So, expect some delays.

[Mahdirakib]

I can see that you have made several deposits at Shuffle already. Your total deposited amount is $1.6k+, and it looks like this is the first withdrawal request that you have made at Shuffle, which is pending under review. You have also completed the KYC verification successfully. I'm wondering why your withdrawal is under review for a long time while you are down like $1k. Have you sent an email to their support? The live support team suggested you to do that every time when you reached them.



Anyway, I'm mentioning 'Little Mouse' here so that he can forward your issue to the Shuffle team. I hope you will get a reply from ShuffleTim soon. You may also send a PM to him with the link of this accusation.

[holydarkness]

OP, was your withdrawal come after a big win? I'll nudge Tim and see if he can expedite the review process from their finance department and get it through. Or at least inform us why the long delay for relatively small amount.

[ndumm]

Hi guys, I’ve seen a few of these sports-related scam accusation threads popping up recently so I’d like to give the community some context. There has been a recent spate in match fixing in sports, in both top tier leagues and shittier ones. All of the players that I’ve checked have been involved in some form in betting on these fixed matches.

It has gotten to the point where it is ridiculously egregious. Our approach will continue to be heavy-handed until these people betting on fixed matches realise that we have zero tolerance for it. A lot of gambling forums and review sites will refuse to touch sports-related issues because it’s rife with people like this complaining that sportsbooks are locking them up for betting on fixed matches - there is good reason for this.

Hope that helps, please feel free to quote this message in response to the next fixed match bettor who comes to the forum to complain.

[Mahdirakib]

~snip~

Thank you for the context. Still, I'm curious to know what OP did exactly. Has he sacrificed his previous deposits to have a green signal on his account before betting on fixed matches? Or is it completely a different issue?

BTW, I would like to ask 'yahoo62278' to read your reply here. Recently, we had some discussions about betting on fixed matches. The issue wasn't related to Shuffle though, but to a well-known and popular odds provider Betby.

[Eshangarg7]

Hi guys, I’ve seen a few of these sports-related scam accusation threads popping up recently so I’d like to give the community some context. There has been a recent spate in match fixing in sports, in both top tier leagues and shittier ones. All of the players that I’ve checked have been involved in some form in betting on these fixed matches.

It has gotten to the point where it is ridiculously egregious. Our approach will continue to be heavy-handed until these people betting on fixed matches realise that we have zero tolerance for it. A lot of gambling forums and review sites will refuse to touch sports-related issues because it’s rife with people like this complaining that sportsbooks are locking them up for betting on fixed matches - there is good reason for this.

Hope that helps, please feel free to quote this message in response to the next fixed match bettor who comes to the forum to complain.

sir, can you cheak my account i have not done anything wrong in betting i have just betted on us open tennis and i dont. think these matchs are fixed or anything what is the solution now  i have email them multiple times still no responce i am damm sure i havnt done anything wrong please see it @ndumm what is the solution at the moment of my funds you guys are still cheaking my account or anything else and why the live chat and email support both are ghosting me from a week

[Eshangarg7]

OP, was your withdrawal come after a big win? I'll nudge Tim and see if he can expedite the review process from their finance department and get it through. Or at least inform us why the long delay for relatively small amount.

my winning comes from 3-4 matchs i have betted on tennis i won some matchs and lost some

[Wapfika]

Hi guys, I’ve seen a few of these sports-related scam accusation threads popping up recently so I’d like to give the community some context. There has been a recent spate in match fixing in sports, in both top tier leagues and shittier ones. All of the players that I’ve checked have been involved in some form in betting on these fixed matches.

It has gotten to the point where it is ridiculously egregious. Our approach will continue to be heavy-handed until these people betting on fixed matches realise that we have zero tolerance for it. A lot of gambling forums and review sites will refuse to touch sports-related issues because it’s rife with people like this complaining that sportsbooks are locking them up for betting on fixed matches - there is good reason for this.

Hope that helps, please feel free to quote this message in response to the next fixed match bettor who comes to the forum to complain.

sir, can you cheak my account i have not done anything wrong in betting i have just betted on us open tennis and i dont. think these matchs are fixed or anything what is the solution now  i have email them multiple times still no responce i am damm sure i havnt done anything wrong please see it @ndumm what is the solution at the moment of my funds you guys are still cheaking my account or anything else and why the live chat and email support both are ghosting me from a week

Do you avail some random tipster claiming from fixed match and guaranteed profit? Shuffle will not easily freeze your account if your account doesn’t show a pattern of bets same from fixed match accused account.

@Ndumm do the OP account has multiple bet on fixed matches? This clarification will help us understand what’s the scale of this fixed match damage on sportsbook industry.

[Eshangarg7]

Hi guys, I’ve seen a few of these sports-related scam accusation threads popping up recently so I’d like to give the community some context. There has been a recent spate in match fixing in sports, in both top tier leagues and shittier ones. All of the players that I’ve checked have been involved in some form in betting on these fixed matches.

It has gotten to the point where it is ridiculously egregious. Our approach will continue to be heavy-handed until these people betting on fixed matches realise that we have zero tolerance for it. A lot of gambling forums and review sites will refuse to touch sports-related issues because it’s rife with people like this complaining that sportsbooks are locking them up for betting on fixed matches - there is good reason for this.

Hope that helps, please feel free to quote this message in response to the next fixed match bettor who comes to the forum to complain.

sir, can you cheak my account i have not done anything wrong in betting i have just betted on us open tennis and i dont. think these matchs are fixed or anything what is the solution now  i have email them multiple times still no responce i am damm sure i havnt done anything wrong please see it @ndumm what is the solution at the moment of my funds you guys are still cheaking my account or anything else and why the live chat and email support both are ghosting me from a week

Do you avail some random tipster claiming from fixed match and guaranteed profit? Shuffle will not easily freeze your account if your account doesn’t show a pattern of bets same from fixed match accused account.

@Ndumm do the OP account has multiple bet on fixed matches? This clarification will help us understand what’s the scale of this fixed match damage on sportsbook industry.

No bro i did not follow any tipper or anything else i just betting on open tennis matchs and some matchs or premier league i dont see or think any of these matchs will be fixed @Ndumm the reply you made to this thread was on me or a general reply because i am sure i have not done anything wrong if a matchs of these has been fixed kindly share us the proof so i can go through the fourm too see other gambling websites also

[Wapfika]

No bro i did not follow any tipper or anything else i just betting on open tennis matchs and some matchs or premier league i dont see or think any of these matchs will be fixed @Ndumm the reply you made to this thread was on me or a general reply because i am sure i have not done anything wrong if a matchs of these has been fixed kindly share us the proof so i can go through the fourm too see other gambling websites also

It’s a general reply for all the issues against them that related to sportsbook.

Probably one or some of your bets are on the fixed matches that makes your account flagged as availing match fixing. I’m sure there’s a lot of player place bet on this specific match so there’s some thorough investigation happening on all the account with connection.

Just wait patiently until they finished the investigation.

[Eshangarg7]

No bro i did not follow any tipper or anything else i just betting on open tennis matchs and some matchs or premier league i dont see or think any of these matchs will be fixed @Ndumm the reply you made to this thread was on me or a general reply because i am sure i have not done anything wrong if a matchs of these has been fixed kindly share us the proof so i can go through the fourm too see other gambling websites also

It’s a general reply for all the issues against them that related to sportsbook.

Probably one or some of your bets are on the fixed matches that makes your account flagged as availing match fixing. I’m sure there’s a lot of player place bet on this specific match so there’s some thorough investigation happening on all the account with connection.

Just wait patiently until they finished the investigation.

ok thanks but can he tell the estimated time cause its has been a week and the amount is also not to big

[Wapfika]

No bro i did not follow any tipper or anything else i just betting on open tennis matchs and some matchs or premier league i dont see or think any of these matchs will be fixed @Ndumm the reply you made to this thread was on me or a general reply because i am sure i have not done anything wrong if a matchs of these has been fixed kindly share us the proof so i can go through the fourm too see other gambling websites also

It’s a general reply for all the issues against them that related to sportsbook.

Probably one or some of your bets are on the fixed matches that makes your account flagged as availing match fixing. I’m sure there’s a lot of player place bet on this specific match so there’s some thorough investigation happening on all the account with connection.

Just wait patiently until they finished the investigation.

ok thanks but can he tell the estimated time cause its has been a week and the amount is also not to big

Luckily, Shuffle already processing withdrawals of affected user. You can refer to this thread https://bitcointalk.org/index.php?topic=5557138.0 that suffer same issue 3 days ago.

Maybe there’s a high number of affected user that tangle on this massive fixed match scandal. It’s very hard to give an estimated time on issue that involves investigation.

But you can guarantee a fair and honest investigation from this casino.

[holydarkness]

It’s a general reply for all the issues against them that related to sportsbook.

Probably one or some of your bets are on the fixed matches that makes your account flagged as availing match fixing. I’m sure there’s a lot of player place bet on this specific match so there’s some thorough investigation happening on all the account with connection.

Just wait patiently until they finished the investigation.

ok thanks but can he tell the estimated time cause its has been a week and the amount is also not to big

Like Wapfika said, it's their general reply for current cases against them. Noah reached me regarding the post too, and told me that I can refer and quote that post in general for current and future cases. So, hopefully, that post as an answer doesn't include you.

I've also nudge someone from Shuffle to address the matter. They'll address the matter soonest they can.

[Eshangarg7]

It’s a general reply for all the issues against them that related to sportsbook.

Probably one or some of your bets are on the fixed matches that makes your account flagged as availing match fixing. I’m sure there’s a lot of player place bet on this specific match so there’s some thorough investigation happening on all the account with connection.

Just wait patiently until they finished the investigation.

ok thanks but can he tell the estimated time cause its has been a week and the amount is also not to big

Like Wapfika said, it's their general reply for current cases against them. Noah reached me regarding the post too, and told me that I can refer and quote that post in general for current and future cases. So, hopefully, that post as an answer doesn't include you.

I've also nudge someone from Shuffle to address the matter. They'll address the matter soonest they can.

Thanks a lot boss for your efforts

[Eshangarg7]

It’s a general reply for all the issues against them that related to sportsbook.

Probably one or some of your bets are on the fixed matches that makes your account flagged as availing match fixing. I’m sure there’s a lot of player place bet on this specific match so there’s some thorough investigation happening on all the account with connection.

Just wait patiently until they finished the investigation.

ok thanks but can he tell the estimated time cause its has been a week and the amount is also not to big

Like Wapfika said, it's their general reply for current cases against them. Noah reached me regarding the post too, and told me that I can refer and quote that post in general for current and future cases. So, hopefully, that post as an answer doesn't include you.

I've also nudge someone from Shuffle to address the matter. They'll address the matter soonest they can.

did you contacted anyone from shuffle foor the case ?

[holydarkness]

[...]
I've also nudge someone from Shuffle to address the matter. They'll address the matter soonest they can.

did you contacted anyone from shuffle foor the case ?

I did, yes, but this is weekend, I tend to leave my contacts on every casinos to their own personal life on weekend, as I also busied myself with my own personal RL matters. I'll nudge them again if they're yet to say anything here by themselves when Monday evening come.