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Author Topic: If a game got compromised can they hold user's funds?  (Read 579 times)
len01
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November 20, 2025, 08:39:37 AM
 #81

But it leads me a question, If someone won a big amount of multiplier and hit Jackpot with huge winning money. Can the Game  Provider Freeze my money and ask to return to them? They could give an excuse that their game got compromised. Eventually whenever there is a big winning not only online casino but offline casino delay for verification. What if they denies to give me my money, can I take legal action towards them? and force me to pay the money.

N.B - Let's say I might not know that the game compromised and hitted the Jackpot, then It would be so unfair of they freeze my winning money.
As far as I know, every casino has its own rules and policies. Some casinos will still pay out your big win because they acknowledge the mistake came from their side, not yours. But there are also casinos that refuse the payout or freeze your big win because they have a rule stating that anything triggered by a system error is considered invalid. You can try to take legal action, but if the casino already wrote that rule clearly in their ToS, chances are it won’t get you anywhere.

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November 23, 2025, 10:01:31 PM
 #82

money until they check it. But if casino paid - i don`t think that can require to return money. The event is over, they decided that it is ok and paid. That`s all.
In your example: even if slot game was compromised - you didn`t know about it and played as usual. It is their problem that they missed it. They can ask to return money and pay some compensation for it.
You're right, and that's not the problem with the person playing , but with the casino Yes , the casino should pay the person who won in full, even though they didn't know the game was rigged Why, if the casino makes a mistake in their favor, do they return the money to the person? I haven't seen a case like that before, so why do they do it if the opposite happens? If that Happens and a casino does it, I, for one, will never play at that casino again.

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November 23, 2025, 10:19:10 PM
 #83

A few days ago, a friend mentioned that a certain slot game might have been compromised, making it easier to hit the multiplier or trigger scatter shots. I didn't belived it, so tried the game . Usually it was hard to hit a scatter shot, but that day I hit 3 scatter shor in just 10mins of spinning within couple of spins. This last maybe 10/20 min , I actually don't recall it clearly.


They should halt the operation, rectify the issue, and compensate the winners. But if they decline to pay the gamblers, that seems to be a problem. Some casinos refund their bets without providing any compensation, which is unacceptable.

It is just like if we make mistakes, they don't even refund us, which gives us the right also to claim our win despite the problem on their site.

There should be fairness on both sides because a mistake by the casino is not a mistake of the gamblers (and vice versa). If the casino considers this, then they have to pay all winners while addressing the issue.

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