BC Game Deposit Issue – Urgent Help Needed

[holydarkness]

Sir this order is still under review
I made deposit on this date 11/11/2025, 5:54:14 PM
Please help sir

Yes, I am well aware of that, I believe BC is still working on that with the merchant they're working with, as my contact is yet to update me with that ticket ID. As frustrating as it may, I'll appreciate if you can wait a bit more.

[Faisal0007]

Sir this order is still under review
I made deposit on this date 11/11/2025, 5:54:14 PM
Please help sir

Yes, I am well aware of that, I believe BC is still working on that with the merchant they're working with, as my contact is yet to update me with that ticket ID. As frustrating as it may, I'll appreciate if you can wait a bit more.

I can wait Sir but i have urgently need of money i made deposit on 11 November it is today 4 December what should i do now please help me sir

[holydarkness]

Sir this order is still under review
I made deposit on this date 11/11/2025, 5:54:14 PM
Please help sir

Yes, I am well aware of that, I believe BC is still working on that with the merchant they're working with, as my contact is yet to update me with that ticket ID. As frustrating as it may, I'll appreciate if you can wait a bit more.

I can wait Sir but i have urgently need of money i made deposit on 11 November it is today 4 December what should i do now please help me sir

There is nothing much we can do or need to do, the case is already escalated and made known to my fiat contact on BC and I believe they're currently sorting things out with their merchant for those transactions. Just wait.

[Faisal0007]

Sir this order is still under review
I made deposit on this date 11/11/2025, 5:54:14 PM
Please help sir

Yes, I am well aware of that, I believe BC is still working on that with the merchant they're working with, as my contact is yet to update me with that ticket ID. As frustrating as it may, I'll appreciate if you can wait a bit more.

I can wait Sir but i have urgently need of money i made deposit on 11 November it is today 4 December what should i do now please help me sir

There is nothing much we can do or need to do, the case is already escalated and made known to my fiat contact on BC and I believe they're currently sorting things out with their merchant for those transactions. Just wait.

Thanku sir for your time
I will wait for your update

[Woodie]

This is one of the reasons I don't use bank transfers when it comes to transacting outside the local network, but am sure this will be processed definitely and just hope OP didn't mistype anything when making payments as mistakes happen..

Try to double check everything is correct, possibly check your account maybe money could have been reversed.. and for good measure if no reversal happened, contact your bank on this transaction incase funds went to a suspense account or anything in those lines.

Good luck.

[Faisal0007]

This is one of the reasons I don't use bank transfers when it comes to transacting outside the local network, but am sure this will be processed definitely and just hope OP didn't mistype anything when making payments as mistakes happen..

Try to double check everything is correct, possibly check your account maybe money could have been reversed.. and for good measure if no reversal happened, contact your bank on this transaction incase funds went to a suspense account or anything in those lines.

Good luck.

Money has been debited from my bank account i have transaction record available money has been debited from my bank but i didn’t receive in bc game
I already visit my bank they have shown me transaction and statement that transaction has successfully paid
I am waiting for update from holydarkness sir .

[Faisal0007]

This is one of the reasons I don't use bank transfers when it comes to transacting outside the local network, but am sure this will be processed definitely and just hope OP didn't mistype anything when making payments as mistakes happen..

Try to double check everything is correct, possibly check your account maybe money could have been reversed.. and for good measure if no reversal happened, contact your bank on this transaction incase funds went to a suspense account or anything in those lines.

Good luck.

Money has been debited from my bank account i have transaction record available money has been debited from my bank but i didn’t receive in bc game
I already visit my bank they have shown me transaction and statement that transaction has successfully paid
I am waiting for update from holydarkness sir .

Sir any news.?

[holydarkness]

Sir any news.?

Do you uhh... happen to perhaps send to other casino and/or do another transactions at a close time, if not exact similar time? My contact returned with report from the merchant that the fund can't be credited to your account as they didn't receive it, the transaction were already claimed by other merchant.

From previous experience with similar case, it happened due to double-spend, or kinda. You deposited to two simultaneous casinos, and the transactions were claimed by the other casino.

[Faisal0007]

Sir any news.?

Do you uhh... happen to perhaps send to other casino and/or do another transactions at a close time, if not exact similar time? My contact returned with report from the merchant that the fund can't be credited to your account as they didn't receive it, the transaction were already claimed by other merchant.

From previous experience with similar case, it happened due to double-spend, or kinda. You deposited to two simultaneous casinos, and the transactions were claimed by the other casino.

Thanks for checking, but I did not deposit to any other casino at that time.
I only made one transaction, and it was intended for BC platform

If another merchant has claimed it, please help me get the full details from the report—
including the name of the merchant, their UTR/transaction reference, and time claimed.

This information is important so I can raise a dispute with my bank.
Kindly provide the exact details so we can resolve this properly.

[holydarkness]

Do you uhh... happen to perhaps send to other casino and/or do another transactions at a close time, if not exact similar time? My contact returned with report from the merchant that the fund can't be credited to your account as they didn't receive it, the transaction were already claimed by other merchant.

From previous experience with similar case, it happened due to double-spend, or kinda. You deposited to two simultaneous casinos, and the transactions were claimed by the other casino.

Thanks for checking, but I did not deposit to any other casino at that time.
I only made one transaction, and it was intended for BC platform

If another merchant has claimed it, please help me get the full details from the report—
including the name of the merchant, their UTR/transaction reference, and time claimed.

This information is important so I can raise a dispute with my bank.
Kindly provide the exact details so we can resolve this properly.

I don't think they have it, as I am somewhat sure the other merchant will want to protect their details, not to mention that it's quite a possibility that the merchant in wor with BC doesn't even know the name of that other merchant. I imagine, from their side, they just got a notification by UPI [or whichever initials that your payment system assign to handle transfer of funds] that their request for fund got declined as the payor [you] send the fund to other entity.

But let me try to inquire to my contact. Just in case my assumption is wrong and India is so open with personal information for banking transactions.

[Faisal0007]

Do you uhh... happen to perhaps send to other casino and/or do another transactions at a close time, if not exact similar time? My contact returned with report from the merchant that the fund can't be credited to your account as they didn't receive it, the transaction were already claimed by other merchant.

From previous experience with similar case, it happened due to double-spend, or kinda. You deposited to two simultaneous casinos, and the transactions were claimed by the other casino.

Thanks for checking, but I did not deposit to any other casino at that time.
I only made one transaction, and it was intended for BC platform

If another merchant has claimed it, please help me get the full details from the report—
including the name of the merchant, their UTR/transaction reference, and time claimed.

This information is important so I can raise a dispute with my bank.
Kindly provide the exact details so we can resolve this properly.

I don't think they have it, as I am somewhat sure the other merchant will want to protect their details, not to mention that it's quite a possibility that the merchant in wor with BC doesn't even know the name of that other merchant. I imagine, from their side, they just got a notification by UPI [or whichever initials that your payment system assign to handle transfer of funds] that their request for fund got declined as the payor [you] send the fund to other entity.

But let me try to inquire to my contact. Just in case my assumption is wrong and India is so open with personal information for banking transactions.

Thanks for explaining.
I understand if the merchant details are limited, but I still need whatever information is available so I can take this properly to my bank.

Even basic details like the reason code for decline, or what the system shows regarding “claimed by other entity,” will help me file a dispute.

Please do check with your contact.
Since I only made one transaction at that time, I need to confirm how it got redirected elsewhere.

I appreciate your help.