0.1 BTC for your help :)!

[BTCfarm]

Hi guys!

I am willng to give 0.1btc for just your help!


What i need help with ::

I have 1.2btc stuck in my BTCjam account, and in order to withdraw it i need to confirm withdrawal email... But i am not getting one sent to me, i am not sure what is the reason i've tried contacting btcjam support but i get no response, i am not receiving emails from them at all.

[najzenmajsen]

did you check all your inboxe's ? it might be in the spam one
are you sure this website is legit ?
what email provider are you using ?
https://kiwiirc.com/client/irc.freenode.net/helpmebtc Join this IRC channel

[TheNewAnon135246]

Hi guys!

I am willng to give 0.1btc for just your help!


What i need help with ::

I have 1.2btc stuck in my BTCjam account, and in order to withdraw it i need to confirm withdrawal email... But i am not getting one sent to me, i am not sure what is the reason i've tried contacting btcjam support but i get no response, i am not receiving emails from them at all.

You aren't the only one having this issue. Check out this topic: https://bitcointalk.org/index.php?topic=741810.new

People are also complaining about it on Facebook so it is very likely to be a site-wide issue. Nothing to worry about, probably an issue which will be fixed a.s.a.p.

[Honeybooboo]

I'd just wait for a response from their support rather than offering out bounties. Maybe the email will come through eventually.

[BTCfarm]

Yes guys i am sure i have the right email set to which i receive messages, inbox is empty i didnt receive a single email from them at all. I hope its an issue which will be fixed ASAP because investors will go absolutely mad, and i can't do anything lol... Hmmm....

[bitbaby]

I think only the site support will be able to help you with this, I had same problem like this once with bittrex when I needed to withdraw my balance and it can really be a pain in the ass. These sites should also provide back-up-codes like google does in-case one is unable to get 2fa email/sms.

[BTCfarm]

That's true, its a pain in the ass.

[BTCfarm]

I just received response from btcjam, thank god:))!

Hello Adam,
Thank you for your contact. It looks like your e-mail account is blocking our confirmation e-mails. Please whitelist the e-mail system@btcjam.com within your e-mail account. Thank you.

Now i have added this to my whitelist however i am still not receiving their messages? not sure why... Can someone help me?? 0.1btc is still on!:)

[wadili89]

what's your e-mail provider? it may be block the e-mail.

[Jaaawsh]

I just received response from btcjam, thank god:))!

Hello Adam,
Thank you for your contact. It looks like your e-mail account is blocking our confirmation e-mails. Please whitelist the e-mail system@btcjam.com within your e-mail account. Thank you.

Now i have added this to my whitelist however i am still not receiving their messages? not sure why... Can someone help me?? 0.1btc is still on!:)

I just have problems with Gmail, are you using gmail?

I use outlook. even stuff that gets called "junk" still ends up in the folder right when it's sent. You should just try and change your email to an outlook.com email address.

[BTCfarm]

Yes i am using outlook email, i have been playing around with setting for 3 hours now but still no luck , still no confirmation emaill...

[wadili89]

maybe you should request a new confirmation e-mail?

[Jaaawsh]

Hmmmm this might sound dumb but are you sure you entered your email correctly?

http://www.msoutlook.info/question/560 GO through this checklist!

[BTCfarm]

I have done everything on the checklist, and yes i have added BTCjam's email to the safe list. I have still not received the email message, i really don't know why i did absolutely everything possbile.


The funny thing is, it's happening with 2 accounts because i have 2 accounts on btcjam.

[Jaaawsh]

It really sounds like it's BTCJam's problem then, can you change your email?

[Jaaawsh]

Changing your email would probably be the last thing you can do, besides email microsoft too.

[instacalm]

The funny thing is, it's happening with 2 accounts because i have 2 accounts on btcjam.

I've just tested signing up at Bitjam and I am getting emails from system@btcjam.com right away. I do not use Outlook though. Create a Gmail account (takes 1 minute or so) and use that one as address for your Bitjam account and withdrawals. It will work.

[Jaaawsh]

Yeah man I just signed up with my outlook account, and I'm not getting a confirmation email either, so not just you.

[Buybtc4PP]

Yeah man I just signed up with my outlook account, and I'm not getting a confirmation email either, so not just you.

I've had this problem a few months ago.
My confirmation email for BTCJam account was sent to my Spam/Junk mail. I also had a Outlook.com email.

Not sure if this is the same case. Just figured I would inform you anyways