Funds just vanished at cex.io

[diraco]

My funds at cex.io (about 0.9 bitcoins) just vanished instead of be sent to my wallet with the automated withdrawal option... The funds just dissappeared... there's no record of any negative transaction in my balance!!! any ideas?? I'm very worried...

[diraco]

The support staff are as astonished as I am... no reply from them other than "they're looking into that" and that "it has been sent to a cex.io supervisor" ... is that only happening to me? or are there more cases? I am very worried.

UPDATE:

I finally (after insisting a lot) got the following message from the support staff

"it appears that the AutoPayout feature glitched, making transaction stamps in user's accounts but not always actually provisioning the transaction to the block chain. I think you are one of those that has the stamp with no consequent withdrawal, I have raised the urgency of your ticket and linked it with the group of incidents that share this feature. It may take a little time as there a few of these tickets pending at the moment"

[amaclin]

malleability?

[coins-mining]

cex.io / ghash.io sucks recently I'm having other problems with them:

1) With a constant mining power the amount of BTC I generate daily is not stable at all
2) They made an update today August 19th 2014 and since then no more DEV in my account, it vanished

I will give them another 4 days to see how it goes, if it's bad I will go to another pool.

[bmoscato]

cex.io / ghash.io sucks recently I'm having other problems with them:

1) With a constant mining power the amount of BTC I generate daily is not stable at all
2) They made an update today August 19th 2014 and since then no more DEV in my account, it vanished

I will give them another 4 days to see how it goes, if it's bad I will go to another pool.

The DEV is gone from my account as well.  I also have issues where my miners stop hashing at us1.ghash.io:3333 (my S1 and S2 sees US as dead a lot) and go to my backup pool; I added uk1.ghash.io:3333 and I seem only hash there.

[Gogreen]

Their autopsy keep giving problem to many user