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October 18, 2014, 04:51:47 AM |
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Hi there,
We are currently in the process of designing a product that offers remote technical support for end-users.
Our product differs from services like MyCleanPC.COM, etc, in the sense that our product is actually a bootable-USB or CDROM. It will not require a working OS to seek technical services. We are also planning to offer dial-in support for users who don't have a working internet connection. It's also our belief that this can be used for billing services, like dialing into a premium number instead of giving credit information.
Due to the nature of our product (it being a bootable environment), we are able to offer a wider range of services than most remote tech support companies. For example, we can offer password resets, boot loader fix/reinstalls, etc.
Not only will we be able to offer more in-depth fixes like the issues stated above, we are also planning to offer support for more than just Windows OS. It's our thought that not just Windows users need support. Linux and Mac OS X users may require support too. As of right now, that market is not served.
Anyway, I have a specification sheet for anyone else interested in the details of the service.
The reason for this post is: Where do you think would be a better place to seek funding for a project like this? Kickstarter, Btcjam, this forum?
Kickstarter doesn't appear to allow you to pay out profits from a completed project, it seems like its more of a place where people pay to get a project made and then as payment you receive the product. This doesn't really fit with our model because we plan to offer our product for free and then bill based on what the customer needed done.
So we're kinda just wondering what other people would do in this situation. Where would you attempt to seek funding for a project like this?
Thanks
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