Re-install Amory and restore a 2 month old backup.

[Marvell1]

So will someone answer my question :

If I do that will my coins be  lost ?

I cant get my existing Amory install to work ( don't tell me to ask support ive been back and forth with them for two weeks no with no help)

[Carlton Banks]

What type of backup? Printed paper wallet? On a USB device? Or did you use specific backup software?

[Marvell1]

What type of backup? Printed paper wallet? On a USB device? Or did you use specific backup software?

I just make a backup of the wallet using amory a few months agao  so its an backup

the file looks like this

armory_291uexagX_decrypt.wallet

[Marvell1]

well of course no response from support , I went ahead and reinstalled amory and I'm seeing the same error with the new install.

I'll try an new computer now I guess.  I tell you when I get my coins out of this POS wallet I will never endorse its use.

Support is crap , uses way to much disk space for such an unstable piece of software.

[Carlton Banks]

well of course no response from support , I went ahead and reinstalled amory and I'm seeing the same error with the new install.

I'll try an new computer now I guess.  I tell you when I get my coins out of this POS wallet I will never endorse its use.

Support is crap , uses way to much disk space for such an unstable piece of software.

You get what you pay for. What's the error?

[Marvell1]

well of course no response from support , I went ahead and reinstalled amory and I'm seeing the same error with the new install.

I'll try an new computer now I guess.  I tell you when I get my coins out of this POS wallet I will never endorse its use.

Support is crap , uses way to much disk space for such an unstable piece of software.

You get what you pay for. What's the error?

Yeah but I always send a small percentage of my transacations to the devs to help with the funding and support so I guess I'm not getting what I pay for.

Anyway I was able to resolve the issue, luckily I had a newer backup from last week and was able to completely re-install Amory on another machine and then import that wallet and then I was able to send out
my coins to another wallet.

One feature that this wallet needs to have is automated backups , without the backup I would have been SOL.

And an older backup from last year did not work , it was missing a lot of my coins so it has to be a newer backup.

[picobit]

And an older backup from last year did not work , it was missing a lot of my coins so it has to be a newer backup.

If you have not imported keys into your wallet, then an old backup should be as good as a new backup.  The backup contains the seed that generates an (almost) infinite sequence of keys.  The only thing that can go wrong is that Armory does not notice that you have used addresses pretty far down that list of keys, so after you restore you may need to manually ask Armory to generate another 1000 keys before Armory finds the later transactions.

EDIT: That sounded like you had do manually generate a key 1000 times.  You do not, of course, you ask for 1000 keys at once (fortunately).