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Author Topic: Forgot my MTGOX Password, how do I file my claim?  (Read 1140 times)
CatWhisperer (OP)
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May 12, 2015, 03:44:16 PM
 #1

Forgot my MTGOX Password, how do I file my claim? Huh
jdebunt
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May 12, 2015, 03:48:41 PM
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File it through Kraken.com, I don't think they need your MtGox password?
Amph
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May 12, 2015, 07:14:12 PM
 #3

you need to do it offline i believe, because i asked for the same question(and one guy here with the same problem said so..) seeing how there is no reset button on the kraken claim

i don't know what he mean to be honest https://bitcointalk.org/index.php?topic=179586.msg11167835#msg11167835
aounison
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May 14, 2015, 03:23:29 PM
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Forgot my MTGOX Password, how do I file my claim? Huh


donot know
NUFCrichard
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May 15, 2015, 01:30:48 PM
 #5

File it through Kraken.com, I don't think they need your MtGox password?

They do need your Gox password, they make you re-set it at the start of making your claim.
2FA is turned off (luckily for me as I lost my phone!) but passwords are still on.

Do you not have a list of possibilities that you can try? Chances are that you will need it at some point, and I can't imagine that their customer services helpdesk are still employed!
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